NEO Digital
Panasonic Connect 4K HDR Studio Camera System
Panasonic Connect 4K HDR Studio Camera System
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your broadcast with Panasonic's 4K HDR Studio Camera System, offering unparalleled image quality and performance for professional studio environments.
Overview:
The Panasonic Connect 4K HDR Studio Camera System is a high-end broadcasting tool designed to meet the rigorous demands of modern television production, live events, and sports broadcasting. This system combines 4K resolution with high dynamic range (HDR) capabilities to produce stunningly clear and vivid images, ensuring that viewers receive the best visual experience possible.
Product Description:
Panasonic's 4K HDR Studio Camera System is engineered for superior performance in live production settings. It features a large sensor that captures 4K Ultra High Definition video with enhanced color and contrast through HDR imaging technology. This camera system is ideal for environments where detail and color accuracy are critical, providing broadcasters, directors, and cinematographers with the tools they need to create impactful visual content.
Key Features:
- 4K UHD Resolution: Captures images at four times the resolution of standard HD, providing sharper and more detailed visuals.
- High Dynamic Range (HDR): Enhances picture quality by expanding the range of color and contrast, bringing out the finest details in both bright and dark areas of the image.
- Advanced Connectivity: Includes options for fiber optic and IP-based workflows, allowing for flexible and robust video transmission.
- Robust Build Quality: Designed to withstand the demanding conditions of professional studio and outdoor setups.
- User-Friendly Operation: Equipped with intuitive controls and a user interface that simplifies complex shooting scenarios.
Specifications:
- Resolution: Supports 4K UHD up to 60p for crisp, motion-friendly capture.
- Image Sensor: Large format sensor for superior light gathering and depth of field.
- HDR Formats: Supports various HDR formats including HLG (Hybrid Log-Gamma) and PQ (Perceptual Quantizer) for flexible post-production workflows.
- Outputs: Multiple output options including 12G-SDI and IP for seamless integration into existing broadcast infrastructures.
- Control Features: Comprehensive camera control for focus, iris, and color balancing remotely or directly via control units.
Purpose of Use:
This camera system is specifically designed for use in professional broadcast studios, live sports arenas, and concert venues where the highest video quality is required. It is also well-suited for filmmaking purposes where high-resolution and high-dynamic range capabilities can significantly enhance the storytelling aspect.
How to Use:
Install the camera in a studio or on location. Connect it to a control unit via fiber optic or IP network for remote operation. Set up the camera parameters such as resolution, frame rate, and HDR settings according to the production requirements. Use the advanced control features to adjust camera settings in real-time during live broadcasts.
Warranty and Support:
Panasonic provides a comprehensive warranty for the 4K HDR Studio Camera System, ensuring that any operational defects are promptly addressed. Extended warranties and professional support services are available to maintain peak operational efficiency.
Purchase and Delivery Options:
Available through authorized Panasonic professional equipment distributors. Tailored purchase options and professional installation services are offered to ensure the camera system meets specific operational needs.
After Sales Support:
Panasonic offers extensive after-sales support, including technical assistance for installation, configuration, and troubleshooting, to ensure users achieve the best results from their camera system.
Request for Customer Reviews and Testimonials:
Panasonic encourages users to share their experiences with the 4K HDR Studio Camera System to assist others in the broadcasting and film-making community and to help guide future product enhancements.
Stock Availability:
For the latest availability information on the Panasonic 4K HDR Studio Camera System, please contact authorized Panasonic dealers or check the official website.
Get in Touch:
For more information about the Panasonic 4K HDR Studio Camera System or for assistance with your specific broadcasting needs, contact Panasonic’s customer service. They are ready to provide expert advice and comprehensive support.
Disclaimer:
All information regarding the Panasonic 4K HDR Studio Camera System is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Panasonic or authorized dealers before making any purchasing decisions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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