NEO Digital
Panasonic Connect 4K CINELIVE Studio Camera with PL Mount
Panasonic Connect 4K CINELIVE Studio Camera with PL Mount
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master cinematic production with Panasonic's 4K CINELIVE Studio Camera, featuring a PL mount for high-end lens compatibility and unparalleled image quality in broadcast and film.
Overview:
The Panasonic Connect 4K CINELIVE Studio Camera with PL Mount is a top-tier professional camera system designed for high-end broadcast and film production. Integrating seamlessly with cinema-style PL mount lenses, this camera delivers exceptional image quality, making it ideal for filmmakers and broadcasters who demand cinematic aesthetics alongside broadcast functionality.
Product Description:
This studio camera combines the flexibility of live broadcast capabilities with the high standards of cinematic production. Equipped with a large sensor that supports 4K resolution, it captures detailed and dynamic images. The PL mount allows for the use of cinema lenses, which enhances depth of field and creative control over the image, providing filmmakers and broadcast professionals with the tools to produce visually stunning content.
Key Features:
- 4K Resolution: Offers ultra-high-definition video quality for clear, detailed imagery.
- PL Lens Mount: Compatible with professional cinema lenses for superior optical performance and creative flexibility.
- Dual Native ISO: Provides exceptional low-light performance and reduced noise, enhancing image quality under varied lighting conditions.
- Dynamic Range: Features high dynamic range (HDR) capabilities to capture a wider range of luminance levels, producing more realistic and striking visuals.
- Advanced Connectivity: Includes 12G-SDI and fiber outputs, supporting high-bandwidth data transmission for live production environments.
Specifications:
- Sensor: Large-format sensor that excels in resolution and light sensitivity.
- Outputs: 12G-SDI and fiber for seamless integration into broadcast infrastructures.
- Frame Rates: Capable of high frame rate recording to capture smooth motion for sports and action sequences.
- Control Features: Comprehensive control options for iris, shutter, white balance, and more, accessible via remote units or directly on the camera.
- Build: Robust construction designed to meet the demands of both studio and field use.
Purpose of Use:
The 4K CINELIVE Studio Camera with PL Mount is perfect for professional settings that require both the artistic qualities of cinema lenses and the immediate delivery capabilities of live broadcast, such as live events, sports, concerts, and narrative filmmaking.
How to Use:
Set up the camera in a studio or on location. Attach your choice of PL mount cinema lenses to enhance the visual quality of your footage. Connect the camera to a control unit and other broadcast equipment via 12G-SDI or fiber links. Configure the camera settings to suit the lighting and creative requirements of your production. Utilize the camera’s advanced features to capture high-quality video content, adjusting focus, aperture, and zoom directly through the attached lenses.
Warranty and Support:
Panasonic provides a comprehensive warranty for this camera, covering parts and labor to ensure reliability and customer satisfaction. Extended support options are available to provide additional assurance and technical assistance.
Purchase and Delivery Options:
Available through authorized Panasonic professional video equipment dealers. The camera can be purchased with customized delivery options to meet the specific needs of your production schedule.
After Sales Support:
Panasonic offers extensive after-sales support, including technical assistance for installation, configuration, and maintenance, helping users maximize the camera's performance and longevity.
Request for Customer Reviews and Testimonials:
Panasonic values customer feedback on the 4K CINELIVE Studio Camera with PL Mount and encourages users to share their experiences to help others in the industry make informed decisions and to aid in product development.
Stock Availability:
For the most current information on the availability of the Panasonic 4K CINELIVE Studio Camera with PL Mount, please contact authorized Panasonic dealers or visit the official website.
Get in Touch:
For more detailed information about the Panasonic 4K CINELIVE Studio Camera with PL Mount or for assistance with your specific production needs, contact Panasonic’s customer service. They are ready to provide expert advice and support tailored to your requirements.
Disclaimer:
All information regarding the Panasonic 4K CINELIVE Studio Camera with PL Mount is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Panasonic or authorized dealers before making any purchasing decisions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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