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NEO Digital

Panasonic Connect Camera Master Control Unit

Panasonic Connect Camera Master Control Unit

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your broadcast operations with Panasonic's Camera Master Control Unit, designed for centralized control and integration of multiple camera setups in professional production environments.

Overview:

The Panasonic Connect Camera Master Control Unit is a central hub designed for professional broadcast studios and live event production. This unit allows technical directors and camera operators to control and coordinate multiple cameras from a single location, ensuring seamless operation and high-quality output across various production scenarios.

Product Description:

This master control unit is equipped with advanced features that enable comprehensive management of camera settings, including pan, tilt, zoom, focus, and iris. It supports both IP and traditional serial connections, offering flexibility for integration into existing broadcast infrastructures. Its robust design and user-friendly interface make it an essential tool for any production environment that requires precise camera control.

Key Features:

  • Centralized Control: Manage multiple camera settings from a single unit, enhancing efficiency and coordination during live broadcasts.
  • Versatile Connectivity: Compatible with IP and serial-based camera systems, allowing for easy integration into modern and legacy setups.
  • Intuitive Interface: Features a clear, logical layout with dedicated controls for quick adjustments and real-time monitoring.
  • High Compatibility: Works seamlessly with a wide range of Panasonic cameras and other broadcast equipment.
  • Durable Construction: Built to withstand the demanding conditions of continuous professional use.

Specifications:

  • Control Capabilities: Full control over PTZ functions, camera settings, and preset configurations.
  • Connectivity Options: Includes IP (Ethernet) and serial (RS-422) connections to accommodate various system architectures.
  • User Interface: Equipped with tactile buttons, knobs, and a display screen for status monitoring and adjustments.
  • Installation: Rack-mountable design that fits standard equipment racks in broadcast control rooms.
  • Power Requirements: AC powered, with options for redundancy to ensure continuous operation during live events.

Purpose of Use:

Ideal for broadcast centers, live sports productions, concert halls, and large conference venues where multiple cameras are used to capture different angles and actions simultaneously. This control unit simplifies workflow and enhances the capability to produce dynamic, multi-camera content.

How to Use:

Install the unit within your facility's control room and connect it to your camera network via the appropriate IP or serial connections. Configure the unit to recognize and control all connected cameras. Utilize the master control unit to adjust camera settings, switch between cameras, and activate presets during live productions or recordings.

Warranty and Support:

Panasonic provides a comprehensive warranty for the Camera Master Control Unit, covering technical support, parts, and labor to ensure reliability and satisfaction. Extended service agreements are available for ongoing maintenance and support.

Purchase and Delivery Options:

Available through authorized Panasonic professional video equipment distributors. Customizable purchase options and delivery solutions are provided to meet the specific needs of professional broadcast environments.

After Sales Support:

Panasonic offers dedicated after-sales support, including installation services, software updates, and technical troubleshooting, to help users fully leverage the capabilities of the master control unit.

Request for Customer Reviews and Testimonials:

Panasonic encourages users to share their experiences with the Camera Master Control Unit to assist in continuous product improvement and help potential buyers make informed decisions.

Stock Availability:

Contact authorized Panasonic dealers or visit the official website for the most up-to-date information on the availability of this master control unit.

Get in Touch:

For more information about the Panasonic Connect Camera Master Control Unit or for assistance with configuring your specific broadcast setup, contact Panasonic’s customer service. They are equipped to provide expert advice and comprehensive support.

Disclaimer:

All information regarding the Panasonic Connect Camera Master Control Unit is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Panasonic or authorized dealers before making any purchasing decisions.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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