NEOTECH
Panasonic Connect 4K 12G-SDI / HDMI Professional Live Video Production Switcher
Panasonic Connect 4K 12G-SDI / HDMI Professional Live Video Production Switcher
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your live production setup with Panasonic's 4K 12G-SDI / HDMI Professional Live Video Production Switcher, designed for seamless high-resolution video switching and broadcasting.
Overview:
The Panasonic Connect 4K 12G-SDI / HDMI Professional Live Video Production Switcher is tailored for high-end broadcasting and live event production. This switcher combines the versatility of 12G-SDI and HDMI inputs to manage and switch between multiple 4K video sources effortlessly, making it an essential tool for professionals in television, sports broadcasting, and live event management.
Product Description:
This professional-grade video switcher is equipped to handle the demands of modern production environments, offering a robust platform for switching multiple high-resolution video feeds. With support for 12G-SDI and HDMI connections, it facilitates high-bandwidth digital content management without compromising video quality. The switcher features intuitive controls and a user-friendly interface, allowing operators to execute complex transitions, layer effects, and mix live feeds in real-time with precision and reliability.
Key Features:
- High-Resolution 4K Support: Ensures crystal-clear image quality, essential for professional broadcasting and live productions.
- Multiple Input Options: Includes 12G-SDI and HDMI inputs to accommodate a wide range of video sources and formats.
- Advanced Video Effects: Offers a suite of effects and transitions that can be applied on the fly to enhance viewer engagement.
- Real-Time Operation: Designed for live environments with immediate response times and minimal latency.
- Scalable Configurations: Can be integrated into larger broadcast systems or used as a standalone unit, providing flexibility in setup and use.
Specifications:
- Video Formats: Supports up to 4K resolution at 60fps for optimal clarity and smooth motion.
- Inputs/Outputs: Multiple 12G-SDI and HDMI ports for comprehensive connectivity and output routing.
- Control Interface: Features a dedicated control panel with tactile buttons and T-bar for manual adjustments and effects control.
- Build Quality: Robust construction suited for the rigorous demands of continuous professional use.
- Dimensions: Compact design that fits into standard broadcast racks and mobile production setups.
Purpose of Use:
Ideal for television studios, live sports arenas, concert venues, and corporate event spaces where managing multiple high-quality video streams is necessary for live production and broadcast.
How to Use:
Configure the switcher in your production setup by connecting all relevant video sources via 12G-SDI and HDMI. Set up the device interface to switch between inputs, apply effects, and manage outputs according to the specific needs of your production. Utilize the live monitoring features to oversee production quality and make real-time adjustments.
Warranty and Support:
Panasonic provides a comprehensive warranty for the 4K 12G-SDI / HDMI Professional Live Video Production Switcher, covering parts and labor. Extended support packages are available to ensure longevity and performance.
Purchase and Delivery Options:
Available through authorized Panasonic professional video equipment dealers. Flexible purchasing options are offered, including direct sales and financing plans to accommodate different budgetary requirements.
After Sales Support:
Extensive after-sales support from Panasonic includes technical assistance, software updates, and troubleshooting, ensuring that the switcher maintains peak performance and compatibility with evolving production technologies.
Request for Customer Reviews and Testimonials:
Panasonic values the feedback of its professional users and encourages them to share their experiences with the switcher to aid in continuous product improvement and assist others in their decision-making process.
Stock Availability:
For the latest information on the availability of the Panasonic 4K 12G-SDI / HDMI Professional Live Video Production Switcher, please contact authorized dealers or visit the official Panasonic website.
Get in Touch:
For more detailed information about the Panasonic 4K 12G-SDI / HDMI Professional Live Video Production Switcher or for assistance with your specific video production needs, contact Panasonic’s customer service. They are ready to provide expert advice and support tailored to your requirements.
Disclaimer:
All information regarding the Panasonic 4K 12G-SDI / HDMI Professional Live Video Production Switcher is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Panasonic or authorized dealers before making any purchasing decisions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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