NEO Digital
Panasonic Connect HD HDR Studio Camera
Panasonic Connect HD HDR Studio Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your broadcasting capabilities with Panasonic's HD HDR Studio Camera, designed for exceptional high dynamic range imaging and studio-grade video production.
Overview:
The Panasonic Connect HD HDR Studio Camera is engineered for broadcast professionals who require outstanding image quality in a compact studio camera setup. Featuring High Dynamic Range (HDR) capabilities, this camera delivers superior image quality, capturing greater detail in both shadows and highlights, ensuring broadcasts with vivid and lifelike visuals.
Product Description:
This studio camera integrates advanced HDR technology to provide higher contrast and more accurate color reproduction compared to standard dynamic range cameras. It's ideal for live broadcasts, television studios, and other professional settings where lighting conditions can vary dramatically. The camera supports HD resolutions, ensuring compatibility with existing broadcasting infrastructures while providing the benefits of enhanced image quality through HDR.
Key Features:
- High Dynamic Range (HDR): Captures a wider range of lighting and colors, significantly improving image quality under varied lighting conditions.
- HD Video Quality: Delivers crisp, clear 1080p resolution, suitable for professional broadcast and production environments.
- Compact Design: Optimized for studio settings where space can be limited but quality cannot be compromised.
- Advanced Connectivity: Features comprehensive output options including SDI and IP for seamless integration into existing workflows.
- User-Friendly Interface: Equipped with intuitive controls and an easy-to-navigate menu system, enhancing operational efficiency and usability.
Specifications:
- Resolution: Full HD 1080p for high-definition video output.
- Sensor Type: Advanced sensor technology that excels in low-light conditions and provides outstanding image clarity.
- Outputs: Multiple formats including HD-SDI and IP streaming capabilities.
- Frame Rate: Supports standard broadcast frame rates for smooth motion.
- Control Options: Remote operation capabilities allowing for precise camera control from the control room or production suite.
Purpose of Use:
This camera is particularly suited for television studios, live event production, and corporate video production where high-quality broadcast is essential. It is also ideal for educational institutions and religious organizations that broadcast events and services.
How to Use:
Install the camera within the studio environment and connect it to the control room using SDI or network cables. Set up the camera parameters including white balance, gain, and shutter speed through the on-board controls or remotely via a camera control unit. Utilize the HDR functionality to enhance broadcasts in varied lighting conditions, ensuring optimal visual output.
Warranty and Support:
Panasonic offers a comprehensive warranty for the HD HDR Studio Camera, covering defects and providing support for troubleshooting and maintenance to ensure sustained performance.
Purchase and Delivery Options:
Available through authorized Panasonic professional video equipment dealers, with options for direct purchase or financing to meet the needs of different organizations and budgets.
After Sales Support:
Panasonic provides robust after-sales support, including technical assistance, software updates, and service repairs, helping to maintain the camera's performance and extend its lifespan.
Request for Customer Reviews and Testimonials:
Panasonic values the feedback from users of the HD HDR Studio Camera and encourages them to share their experiences to assist others in making informed decisions and to facilitate continuous product improvement.
Stock Availability:
For the most current information on the availability of the Panasonic HD HDR Studio Camera, please contact authorized Panasonic dealers or visit the official website.
Get in Touch:
For more detailed information about the Panasonic HD HDR Studio Camera or for assistance with your specific broadcasting needs, contact Panasonic’s customer service. They are prepared to provide expert advice and comprehensive support.
Disclaimer:
All information regarding the Panasonic HD HDR Studio Camera is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Panasonic or authorized dealers before making any purchasing decisions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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