NEO Digital
Panasonic Connect HDR-Ready Shoulder-Mount ENG Camera
Panasonic Connect HDR-Ready Shoulder-Mount ENG Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Capture dynamic, high-quality news footage with Panasonic's HDR-Ready Shoulder-Mount ENG Camera, designed for professional broadcasters seeking durability and performance in the field.
Overview:
The Panasonic Connect HDR-Ready Shoulder-Mount ENG (Electronic News Gathering) Camera is tailored for field journalists and professional broadcasters who require a robust, reliable camera capable of delivering high-quality video under varied lighting conditions. This camera combines the ergonomic benefits of a shoulder-mount design with advanced HDR capabilities, ensuring superior image quality in high-contrast environments.
Product Description:
This ENG camera is built to withstand the rigors of field reporting, featuring a durable body and an intuitive layout for easy operation even in challenging situations. HDR readiness enhances the camera's ability to handle scenes with mixed lighting, providing clearer details in both shadows and highlights. Its shoulder-mount design offers stability and comfort during extended use, making it ideal for live broadcasts, on-the-scene reporting, and documentary filming.
Key Features:
- HDR Capability: Ensures excellent image quality with better contrast and color accuracy in diverse lighting.
- Ergonomic Shoulder-Mount Design: Provides comfort and stability for extended shooting periods, crucial for field journalists.
- Robust Construction: Engineered to perform in harsh environments, from bustling cities to remote outdoor locations.
- Advanced Connectivity: Features comprehensive output options, including SDI and wireless capabilities, for seamless integration into broadcast workflows.
- High Sensitivity Sensors: Delivers exceptional performance in low-light conditions, capturing clear and vivid footage anytime.
Specifications:
- Image Sensors: Equipped with high-sensitivity sensors that excel in varying lighting conditions.
- Resolution: Supports full HD and up to 4K video output for broadcast-quality recordings.
- Lens Compatibility: Compatible with a wide range of professional broadcast lenses.
- Outputs: Includes SDI, HDMI, and advanced wireless transmission for live streaming.
- Battery Life: Extended battery performance suitable for long shooting days without frequent recharges.
Purpose of Use:
Ideal for broadcast professionals and field journalists who need a dependable camera that can deliver high-quality footage in dynamic environments. Perfect for news gathering, live events, sports coverage, and documentary production.
How to Use:
Mount the camera on your shoulder using the padded support for comfort and stability. Set up the camera according to the lighting conditions by adjusting the HDR settings and other relevant controls. Connect to a broadcast truck or news station via SDI or wireless output for live feeds or record onto onboard storage for later broadcast.
Warranty and Support:
Panasonic offers a comprehensive warranty that covers any manufacturing defects and includes professional support to ensure that all operational needs are met effectively.
Purchase and Delivery Options:
Available through authorized Panasonic professional video equipment dealers. Various purchasing options, such as leasing or direct purchase, are offered to meet different organizational needs and financial considerations.
After Sales Support:
Panasonic provides robust after-sales support, including technical assistance, maintenance services, and software updates, to help maintain optimal functionality and extend the camera’s operational life.
Request for Customer Reviews and Testimonials:
Panasonic encourages users to share their experiences with the HDR-Ready Shoulder-Mount ENG Camera to help guide potential buyers and inform product development.
Stock Availability:
Contact authorized Panasonic dealers or visit the official website for the most current information on the availability of this ENG camera.
Get in Touch:
For more detailed information about the Panasonic HDR-Ready Shoulder-Mount ENG Camera or for assistance with your specific broadcasting requirements, contact Panasonic’s customer service. They are ready to provide expert advice and comprehensive support.
Disclaimer:
All information regarding the Panasonic HDR-Ready Shoulder-Mount ENG Camera is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Panasonic or authorized dealers before making any purchasing decisions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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