NEO Digital
Panasonic Connect 4K HDR ENG Shoulder-Mount Camera
Panasonic Connect 4K HDR ENG Shoulder-Mount Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master field broadcasting with Panasonic's 4K HDR ENG Shoulder-Mount Camera, designed for professional journalists seeking top-tier video quality and durability in dynamic environments.
Overview:
The Panasonic Connect 4K HDR ENG (Electronic News Gathering) Shoulder-Mount Camera is tailored for broadcast journalists and videographers who demand high-resolution, high-dynamic-range content in a rugged, shoulder-mounted design. This camera combines the mobility needed in field journalism with the advanced capabilities of 4K HDR technology, ensuring that users can capture detailed, vibrant footage even under challenging lighting conditions.
Product Description:
This ENG camera offers 4K UHD recording at various frame rates, providing flexibility for different broadcast standards and creative needs. The HDR functionality enhances the contrast and color accuracy, making the camera ideal for capturing realistic scenes as viewed by the human eye. Its ergonomic shoulder mount design supports prolonged use in the field, minimizing operator fatigue. With robust connectivity features including SDI, HDMI, and advanced wireless options, this camera is perfect for live broadcasts and quick content delivery.
Key Features:
- 4K UHD Resolution: Delivers four times the detail of Full HD, ensuring superior clarity and detail in every shot.
- High Dynamic Range (HDR): Enhances image quality by expanding the color and contrast range, capturing finer details in both dark and bright areas.
- Ergonomic Shoulder Mount: Offers stability and comfort for extended shooting periods, crucial for ENG operations.
- Advanced Connectivity: Equipped with SDI, HDMI, and wireless streaming capabilities to facilitate easy integration into broadcast workflows.
- Rugged Design: Built to withstand the demanding conditions of field journalism, from adverse weather to the hustle of crowd scenes.
Specifications:
- Sensor Type: High-sensitivity sensors that excel in low-light conditions and provide exceptional image quality.
- Video Output: 4K UHD up to 60 fps for smooth, detailed footage suitable for slow-motion analysis or high-quality live broadcasts.
- Lens Compatibility: Compatible with a broad range of broadcast lenses, offering versatility in shooting styles and focal lengths.
- Connectivity: Multiple output options including 12G-SDI and HDMI for seamless connection to broadcast vans or external recorders.
- Durability Features: Weather-sealed body designed to perform in diverse environmental conditions without compromising functionality.
Purpose of Use:
Designed for professional broadcasters, ENG crews, and documentary filmmakers who need a dependable, high-quality camera capable of delivering broadcast-grade footage directly from the field. Ideal for news coverage, sports events, and any situation requiring mobile, high-fidelity video capture.
How to Use:
Secure the camera on your shoulder using the provided padded support, ensuring comfortable and stable operation. Configure the HDR settings and other camera parameters according to your specific shooting conditions. Utilize the camera’s advanced connectivity to broadcast live or transfer footage rapidly to studios for post-production.
Warranty and Support:
Panasonic offers a comprehensive warranty for the 4K HDR ENG Shoulder-Mount Camera, covering parts and labor along with access to professional support services to troubleshoot any operational issues.
Purchase and Delivery Options:
Available through authorized Panasonic dealers, with options for flexible financing and leasing to accommodate the procurement policies and budget constraints of broadcasting organizations.
After Sales Support:
Extensive support including technical assistance, firmware updates, and service repairs to ensure the camera maintains peak performance throughout its operational lifespan.
Request for Customer Reviews and Testimonials:
Panasonic values the feedback of its professional users and encourages them to share their experiences with the 4K HDR ENG Shoulder-Mount Camera to help guide potential buyers and inform product enhancements.
Stock Availability:
For the latest availability and stock details, please contact authorized Panasonic dealers or check the official website.
Get in Touch:
For more detailed information about the Panasonic 4K HDR ENG Shoulder-Mount Camera or for assistance with your specific broadcasting needs, contact Panasonic’s customer service. They are ready to provide expert advice and tailored support.
Disclaimer:
All information regarding the Panasonic 4K HDR ENG Shoulder-Mount Camera is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Panasonic or authorized dealers before making any purchasing decisions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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