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NEO Digital

Panasonic Connect KAIROS Small Control Panel

Panasonic Connect KAIROS Small Control Panel

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your live productions with the Panasonic KAIROS Small Control Panel, offering intuitive control and flexibility in a compact design perfect for various professional environments.

Overview:

The Panasonic Connect KAIROS Small Control Panel is an innovative solution designed to enhance control and efficiency in live video production settings. This compact control panel is part of Panasonic's KAIROS line, which is known for its flexibility and scalability in handling complex video processing tasks. It is ideal for broadcasters, event producers, and AV professionals who require a reliable, user-friendly interface to manage their live production workflows.

Product Description:

This small control panel integrates seamlessly with the Panasonic KAIROS ecosystem, providing tactile control over all aspects of live video production. It features a streamlined interface with programmable buttons, sliders, and knobs for precise adjustments. Despite its compact size, the panel offers comprehensive functionality, including switcher control, keyer adjustments, and transition management. Its design is focused on improving the operator's speed and accuracy during live events.

Key Features:

  • Compact Design: Ideal for environments where space is limited but operational efficiency is crucial.
  • Highly Customizable: Programmable buttons and sliders allow users to tailor the panel to specific production needs.
  • Seamless Integration: Works perfectly with the KAIROS ecosystem for unified control of video sources, mix effects, and other inputs.
  • Durable Construction: Built to withstand the rigors of frequent use in live production settings.
  • Intuitive Operation: Designed to enhance user experience and reduce on-air errors during live broadcasts.

Specifications:

  • Interface: Customizable buttons, T-bar, and rotary knobs for manual control.
  • Connectivity: Supports direct connection to the KAIROS core system via standard network protocols.
  • Dimensions: Compact footprint to fit comfortably in any control room or mobile production setup.
  • Build: Robust materials suitable for professional use in demanding environments.
  • User Profiles: Supports multiple user profiles for quick setup changes between operators or events.

Purpose of Use:

The KAIROS Small Control Panel is specifically designed for live production environments such as television studios, sporting events, corporate events, and houses of worship. Its small size and powerful capabilities make it an excellent choice for mobile units and smaller control rooms as well.

How to Use:

Connect the KAIROS Small Control Panel to the KAIROS core via a network. Customize the layout and functions according to the specific requirements of your production. Use the programmable buttons and sliders to manage live feeds, apply effects, and execute transitions. The intuitive interface allows for quick adjustments and real-time control during live broadcasts.

Warranty and Support:

Panasonic provides a comprehensive warranty for the KAIROS Small Control Panel, covering manufacturing defects and offering support services to ensure optimal performance.

Purchase and Delivery Options:

Available through authorized Panasonic professional AV equipment dealers. Various purchasing options are available, including leasing and flexible payment plans to suit different organizational needs.

After Sales Support:

Extensive after-sales support is available, including setup assistance, software updates, and technical troubleshooting to ensure the control panel performs efficiently in all production environments.

Request for Customer Reviews and Testimonials:

Panasonic encourages feedback from users of the KAIROS Small Control Panel to enhance product development and assist other customers in their decision-making process.

Stock Availability:

For the latest information on the availability of the Panasonic KAIROS Small Control Panel, please contact authorized Panasonic dealers or visit the official website.

Get in Touch:

For more detailed information about the Panasonic KAIROS Small Control Panel or for assistance with your specific live production needs, contact Panasonic’s customer service. They are ready to provide expert advice and tailored support.

Disclaimer:

All information regarding the Panasonic KAIROS Small Control Panel is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Panasonic or authorized dealers before making any purchasing decisions.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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