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NEO Digital

Panasonic Connect KAIROS Core 200

Panasonic Connect KAIROS Core 200

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Unlock advanced video production capabilities with Panasonic's KAIROS Core 200, a cutting-edge platform designed for real-time video processing and exceptional live production control.

Overview:

The Panasonic Connect KAIROS Core 200 represents a revolutionary approach to video production, offering unmatched flexibility and scalability for broadcasters, event producers, and AV professionals. This platform leverages the power of IT-based video processing, allowing users to manage and deliver high-quality video content in various formats across multiple outputs.

Product Description:

The KAIROS Core 200 is at the heart of Panasonic's next-generation live production platform, combining traditional video switching with real-time, software-driven content manipulation. It supports a multitude of inputs and outputs, including SDI and IP-based sources, and can handle resolutions up to 4K and beyond. Its open architecture is designed to integrate seamlessly with existing systems and future technologies, making it a future-proof investment for any production environment.

Key Features:

  • Versatile Video Inputs/Outputs: Supports a wide range of formats from SD to 4K, including NDI and SDI.
  • Real-Time Processing: Utilizes GPU and CPU for complex video processing tasks without latency.
  • Scalable Architecture: Modular design that can expand with additional inputs and outputs as needed.
  • Multi-Format Support: Handles mixed resolutions and frame rates simultaneously, offering flexibility in content creation and distribution.
  • Intuitive User Interface: Provides a user-friendly control interface that simplifies complex production workflows.

Specifications:

  • Video Processing: GPU-accelerated processing for real-time graphics and effects.
  • Connectivity: Extensive I/O capabilities with compatibility for SDI, HDMI, IP, and streaming protocols.
  • Resolution Support: Capable of managing content in resolutions up to 4K UHD.
  • Form Factor: Rack-mountable unit that fits standard broadcasting setups.
  • Software Integration: Compatible with a range of software tools and applications for enhanced production control.

Purpose of Use:

Designed for television studios, live event production, sports broadcasting, and corporate video environments, the KAIROS Core 200 is ideal for any setting that requires high-level video production capabilities with flexibility and speed.

How to Use:

Install the KAIROS Core 200 in your production rack and connect it to your network and various video sources. Configure the system settings through the graphical user interface, setting up your inputs, outputs, and processing parameters. Utilize the platform’s capabilities to switch, compose, and enhance live video feeds for broadcast or streaming.

Warranty and Support:

Panasonic offers a comprehensive warranty and support package for the KAIROS Core 200, ensuring that users receive assistance for installation, operation, and troubleshooting.

Purchase and Delivery Options:

Available through authorized Panasonic professional video equipment dealers. Purchase options include direct buying or financing plans tailored to meet budgetary and operational requirements.

After Sales Support:

Extensive after-sales support, including technical assistance, firmware updates, and hardware servicing, to ensure the system remains operational and up-to-date.

Request for Customer Reviews and Testimonials:

Panasonic values the input of its KAIROS Core 200 users and encourages them to share their experiences to aid in product development and help prospective buyers make informed decisions.

Stock Availability:

Contact authorized Panasonic dealers or visit the official Panasonic website for the most current information on the availability of the KAIROS Core 200.

Get in Touch:

For more information about the Panasonic KAIROS Core 200 or for assistance with your specific video production needs, contact Panasonic’s customer service. They are prepared to provide expert advice and comprehensive support.

Disclaimer:

All information regarding the Panasonic KAIROS Core 200 is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Panasonic or authorized dealers before making any purchasing decisions.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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