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NEO Digital

Panasonic Connect KAIROS 2000 Core

Panasonic Connect KAIROS 2000 Core

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Explore the frontier of video production with the Panasonic KAIROS 2000 Core, featuring advanced capabilities for seamless real-time video processing and multi-format output. Perfect for professional environments demanding the highest quality and flexibility.

Overview:

The Panasonic Connect KAIROS 2000 Core is a sophisticated video production platform that elevates the standard for live events, broadcast environments, and complex AV operations. This powerful system integrates cutting-edge technology to provide unparalleled control and efficiency in video processing and delivery.

Product Description:

The KAIROS 2000 Core expands on the capabilities of its predecessors, offering enhanced processing power, more inputs and outputs, and greater scalability. It supports up to 4K resolution and beyond, with the flexibility to handle various video formats and sources simultaneously. The platform is built on an open architecture, allowing it to seamlessly integrate with existing systems and adapt to future technologies.

Key Features:

  • High-Performance Processing: Leverages the latest in GPU and CPU technology to manage multiple layers of video without latency.
  • Extensive I/O Capabilities: Supports a wide array of input and output formats, including 12G-SDI, HDMI, NDI, and IP streaming.
  • Real-Time Video Effects: Advanced capabilities for applying real-time graphics, transitions, and effects.
  • Flexible Integration: Open architecture ensures compatibility with a broad range of third-party software and hardware.
  • Scalable Design: Modular components can be added to expand the system's capabilities as needs grow.

Specifications:

  • Video Processing: Enhanced GPU-accelerated processing for handling complex tasks simultaneously.
  • Connectivity: Comprehensive options including SDI, HDMI, IP, and proprietary Panasonic protocols.
  • Resolution Support: From standard definition up to 4K and higher resolutions.
  • Form Factor: Rack-mountable design for easy integration into professional production setups.
  • Control Interface: Intuitive user interface designed for quick access and efficient management of production elements.

Purpose of Use:

The KAIROS 2000 Core is ideal for high-level broadcasting studios, live event production companies, sports arenas, and corporate video departments seeking a reliable, versatile, and powerful video processing platform.

How to Use:

Install the KAIROS 2000 Core into your existing video production setup. Connect various video inputs and outputs according to your production needs. Configure the system through its user interface to manage live feeds, apply effects, and control output settings. Utilize its extensive features to enhance live production quality and efficiency.

Warranty and Support:

Panasonic provides a comprehensive warranty for the KAIROS 2000 Core, including customer support and technical services to ensure optimal performance and satisfaction.

Purchase and Delivery Options:

Available for purchase through authorized Panasonic dealers, with flexible financing options available to accommodate different budgeting requirements and investment plans.

After Sales Support:

Panasonic offers robust after-sales support, including installation assistance, operational training, software updates, and maintenance services to help users maximize their investment.

Request for Customer Reviews and Testimonials:

Panasonic encourages feedback from KAIROS 2000 Core users to aid in continuous product improvement and to assist others in their decision-making process.

Stock Availability:

For up-to-date information on the availability of the Panasonic KAIROS 2000 Core, please contact authorized Panasonic dealers or check the official website.

Get in Touch:

For more detailed information about the Panasonic KAIROS 2000 Core or for assistance with your specific needs, contact Panasonic’s customer service. They are ready to provide expert advice and support tailored to your requirements.

Disclaimer:

All information regarding the Panasonic KAIROS 2000 Core is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Panasonic or authorized dealers before making any purchasing decisions.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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