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NEO Digital

Panasonic Connect KAIROS Compact Control Panel

Panasonic Connect KAIROS Compact Control Panel

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your video production with the Panasonic KAIROS Compact Control Panel, offering advanced features in a space-saving design for dynamic live event management.

Overview:

The Panasonic Connect KAIROS Compact Control Panel is a streamlined solution designed to enhance control within the KAIROS video production platform. This compact panel is perfect for environments where space is at a premium but operational efficiency and control precision cannot be compromised, such as mobile production units, small studios, and on-location broadcasts.

Product Description:

Tailored for integration with the Panasonic KAIROS ecosystem, this compact control panel facilitates precise management of video sources, transitions, effects, and outputs during live productions. Despite its small footprint, it provides a comprehensive range of controls, including programmable buttons, sliders, and a T-bar for smooth transitions. Its design focuses on enhancing the user's ability to execute rapid, accurate commands necessary in live production environments.

Key Features:

  • Compact Design: Ideal for setups with limited space, providing powerful control without the bulk of larger panels.
  • Full Feature Set: Includes all necessary controls for live video production, such as switching, effects application, and audio mixing.
  • High Customizability: Programmable interface allows operators to tailor the panel to specific production needs.
  • Seamless Integration: Designed to work flawlessly with KAIROS processors, ensuring cohesive operation and control.
  • Durable Construction: Built to endure the demands of continuous use in various production environments.

Specifications:

  • Interface: Features a combination of tactile buttons, touch-screen controls, and a T-bar.
  • Connectivity: Connects to the KAIROS core via Ethernet for reliable data transmission.
  • Build Quality: Robust materials suitable for both portable and permanent installation.
  • Dimensions: Compact dimensions to easily fit into mobile racks or small workspaces.
  • User Profiles: Supports multiple user profiles for fast setup and transitions between operators or shows.

Purpose of Use:

The KAIROS Compact Control Panel is designed for television producers, live event technicians, and AV professionals who require a versatile, powerful control system that can adapt to limited spaces without sacrificing functionality.

How to Use:

Connect the compact control panel to your KAIROS core system. Configure the device settings and customize the control layouts to fit the specific requirements of your production. During live events, use the panel to manage and switch video feeds, apply effects, and adjust audio seamlessly.

Warranty and Support:

Panasonic offers a standard warranty for the KAIROS Compact Control Panel, covering manufacturing defects and operational failures, along with comprehensive technical support to assist with any issues that arise during use.

Purchase and Delivery Options:

Available through authorized Panasonic professional AV equipment dealers. Customers can choose from several purchasing options, including outright purchase, leasing, or financing, depending on their financial preferences and needs.

After Sales Support:

Extensive after-sales support from Panasonic includes technical assistance, firmware updates, and part replacements to ensure the control panel maintains peak performance.

Request for Customer Reviews and Testimonials:

Panasonic encourages feedback from users of the KAIROS Compact Control Panel to improve product development and help others make informed decisions.

Stock Availability:

Check with authorized Panasonic dealers or visit the official Panasonic website for the most up-to-date information on stock availability and detailed product information.

Get in Touch:

For more information about the Panasonic KAIROS Compact Control Panel or for assistance with your specific video production needs, contact Panasonic’s customer service. They are equipped to provide expert advice and support tailored to your operational requirements.

Disclaimer:

All information regarding the Panasonic KAIROS Compact Control Panel is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Panasonic or authorized dealers before making any purchasing decisions.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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