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NEO Digital

Panasonic Connect AJ-WM50 Dual Band USB WiFi Module

Panasonic Connect AJ-WM50 Dual Band USB WiFi Module

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Expand your camera's capabilities with the Panasonic AJ-WM50 Dual Band USB WiFi Module, designed for seamless wireless connectivity and robust data transmission.

Overview:

The Panasonic Connect AJ-WM50 Dual Band USB WiFi Module is a high-performance wireless adapter designed to provide reliable and fast network connectivity for Panasonic video cameras and other compatible devices. Ideal for broadcasters, videographers, and AV professionals who require wireless operation and remote control capabilities.

Product Description:

This compact USB WiFi module supports dual-band WiFi (2.4 GHz and 5 GHz) to ensure stable and interference-free connections, even in congested network environments. The AJ-WM50 is specifically engineered to facilitate remote camera control, data transfer, and streaming functionalities, enhancing flexibility and efficiency in various shooting environments. Its easy plug-and-play installation makes it an essential accessory for on-the-go shooting and live event coverage.

Key Features:

  • Dual Band Support: Operates on 2.4 GHz and 5 GHz bands, providing versatile connectivity options and improved network performance.
  • Enhanced Wireless Range: Offers extended range and improved signal stability, crucial for reliable remote operation.
  • Compact and Portable: Small form factor that easily attaches to cameras without adding bulk.
  • Easy Setup: Simple USB interface for quick plug-and-play functionality with compatible Panasonic cameras.
  • Robust Construction: Durable design suited for professional field use and harsh conditions.

Specifications:

  • Compatibility: Designed for use with specific Panasonic cameras and devices requiring wireless connectivity.
  • Network Standards: Supports IEEE 802.11a/b/g/n/ac for comprehensive wireless coverage.
  • Data Transfer Speed: High-speed data transmission for efficient video streaming and file transfers.
  • Security Features: Includes standard WiFi security protocols to protect data integrity and privacy.
  • Physical Dimensions: Lightweight and unobtrusive, does not hinder camera handling or portability.

Purpose of Use:

The AJ-WM50 is ideal for use in field journalism, live broadcasting, sports photography, and event videography where wireless camera control and data transfer are needed to streamline operations and enhance productivity.

How to Use:

Connect the AJ-WM50 module to the USB port of your compatible Panasonic camera. Configure the WiFi settings through the camera’s menu to connect to your network. Once connected, enjoy the enhanced capabilities of wireless control, including remote operation and data transfer to networked devices.

Warranty and Support:

Panasonic offers a standard warranty for the AJ-WM50, covering defects in materials and workmanship, with additional support available to address setup and operational issues.

Purchase and Delivery Options:

Available through authorized Panasonic dealers. Check with local or online retailers for stock availability, pricing, and delivery options.

After Sales Support:

Panasonic provides comprehensive after-sales support, including troubleshooting and technical assistance, to ensure users can maximize the use of their WiFi module.

Request for Customer Reviews and Testimonials:

Panasonic encourages users to share their experiences using the AJ-WM50 to help others understand its impact on production workflows and operational efficiency.

Stock Availability:

For current stock information and detailed purchasing options, please contact authorized Panasonic dealers or check the official Panasonic website.

Get in Touch:

For more detailed information about the Panasonic AJ-WM50 Dual Band USB WiFi Module or for assistance with your specific connectivity needs, contact Panasonic’s customer service. They are ready to provide expert advice and support.

Disclaimer:

All information regarding the Panasonic AJ-WM50 Dual Band USB WiFi Module is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Panasonic or authorized dealers before making any purchasing decisions.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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