NEO Digital
Panasonic Connect AW-PS551 Power Supply for Panasonic PTZ Cameras & Accessories
Panasonic Connect AW-PS551 Power Supply for Panasonic PTZ Cameras & Accessories
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure your Panasonic PTZ cameras operate flawlessly with the AW-PS551 Power Supply, designed for consistent performance and durable reliability.
Overview:
The Panasonic Connect AW-PS551 Power Supply is specifically designed to provide stable and reliable power to Panasonic PTZ cameras and related accessories. This power supply unit is essential for professionals who rely on Panasonic PTZ cameras for broadcasts, live events, and video conferencing, ensuring that their equipment maintains optimal performance during critical operations.
Product Description:
The AW-PS551 is engineered to meet the high demands of professional video equipment, offering a robust solution for powering PTZ cameras and their peripherals. It features a high-efficiency design that minimizes energy waste, while providing consistent voltage to prevent interruptions and technical issues. The compact and durable build of the AW-PS551 makes it suitable for studio setups and on-location work, ensuring that your Panasonic PTZ cameras are always ready for action.
Key Features:
- High Compatibility: Specifically designed to power Panasonic PTZ cameras and select accessories.
- Stable Output: Delivers consistent voltage to ensure uninterrupted camera operation.
- Energy Efficient: Designed to maximize power use efficiency and reduce operational costs.
- Compact Design: Small footprint allows for easy integration into existing setups without occupying excessive space.
- Durable Construction: Built to withstand the rigors of both studio and field use.
Specifications:
- Input Voltage: Compatible with standard AC power sources.
- Output Voltage: Optimized for Panasonic PTZ cameras to ensure safe and reliable operation.
- Form Factor: Compact and lightweight, ideal for setups with limited space.
- Connectivity: Includes standard power connectors for seamless integration with camera setups.
- Safety Features: Built-in protections against overvoltage, overheating, and short circuits.
Purpose of Use:
Ideal for broadcast studios, event production companies, and organizations utilizing Panasonic PTZ cameras for continuous and reliable video capture. The AW-PS551 is perfect for ensuring that your equipment operates without interruptions, particularly during extended use scenarios such as live broadcasting or long meetings.
How to Use:
Connect the AW-PS551 power supply to your PTZ camera using the appropriate power cable. Plug the power supply into an AC outlet ensuring that the connection is secure. Check your camera’s operation to ensure the power supply is functioning correctly and providing a stable power source.
Warranty and Support:
Panasonic offers a standard warranty for the AW-PS551, which covers defects in materials and workmanship. Comprehensive support is available to assist with any setup issues or operational questions.
Purchase and Delivery Options:
Available through authorized Panasonic dealers. You can purchase the AW-PS551 directly or through various online platforms offering electronics and professional video equipment. Delivery options may vary based on the retailer.
After Sales Support:
Panasonic provides robust after-sales support, including troubleshooting assistance and replacement services, to ensure your power supply maintains optimal functionality.
Request for Customer Reviews and Testimonials:
Panasonic values feedback from users of the AW-PS551 and encourages them to share their experiences regarding its performance and reliability in powering PTZ cameras.
Stock Availability:
For up-to-date information on availability and to purchase the Panasonic AW-PS551 Power Supply, please contact authorized Panasonic dealers or check the Panasonic website.
Get in Touch:
For more information about the Panasonic AW-PS551 Power Supply or for assistance with your specific needs, contact Panasonic’s customer service. They are ready to provide expert advice and support tailored to your requirements.
Disclaimer:
All information regarding the Panasonic AW-PS551 Power Supply is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Panasonic or authorized dealers before making any purchasing decisions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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