NEO Digital
Panasonic Connect AV-UHS5M2 12G/3G/HD-SDI Output Expansion Card
Panasonic Connect AV-UHS5M2 12G/3G/HD-SDI Output Expansion Card
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your broadcast capabilities with the Panasonic AV-UHS5M2 SDI Output Expansion Card, designed for versatile and high-quality SDI connectivity.
Overview:
The Panasonic Connect AV-UHS5M2 12G/3G/HD-SDI Output Expansion Card is a vital addition for professionals using Panasonic production switchers who need expanded SDI output capabilities. This expansion card increases the flexibility and scalability of your video production setup, facilitating high-quality video output across various formats.
Product Description:
Designed to integrate seamlessly with Panasonic production switchers, the AV-UHS5M2 SDI Output Expansion Card adds additional SDI outputs, enabling broadcasters to send high-resolution video feeds to multiple destinations simultaneously. This card supports a range of SDI standards, including 12G, 3G, and HD, making it ideal for live broadcasts, multi-site productions, and professional AV environments where reliable, high-definition signal distribution is required.
Key Features:
- Multiple SDI Outputs: Increases the number of available SDI outputs, allowing for greater distribution of video feeds.
- Support for Various Standards: Compatible with 12G-SDI, 3G-SDI, and HD-SDI, ensuring flexible and future-proof use across various formats.
- High-Quality Video Transmission: Maintains the highest quality video output, crucial for professional broadcasting and production.
- Seamless Integration: Designed to perfectly fit specific models of Panasonic switchers, ensuring stable and reliable operation.
- Easy Installation: User-friendly installation process that allows for quick setup and immediate operation.
Specifications:
- Compatibility: Specifically designed for compatibility with select Panasonic video switchers.
- Output Standards: Supports 12G, 3G, and HD-SDI for high-definition video output.
- Port Quantity: Adds multiple SDI output ports, enhancing connectivity and distribution capabilities.
- Form Factor: Compact design that integrates seamlessly into the switcher without adding bulk.
- Build Quality: Constructed with high-quality components to ensure durability and reliable performance.
Purpose of Use:
Ideal for television studios, live event production, and corporate communications departments that require robust video distribution capabilities directly from their switcher to ensure all attendees and participants have access to the produced content.
How to Use:
Install the AV-UHS5M2 SDI Output Expansion Card into the designated expansion slot on your compatible Panasonic switcher. Once installed, configure the switcher’s settings to activate and manage the new SDI outputs. Connect your SDI cables to the new outputs and route them to your monitors, recorders, or external broadcast equipment.
Warranty and Support:
Panasonic offers a standard warranty for the AV-UHS5M2, covering manufacturing defects and operational failures. Additional technical support is available to assist with installation, configuration, and troubleshooting.
Purchase and Delivery Options:
Available through authorized Panasonic dealers. Inquire about availability and delivery options that best suit your organizational needs, including potential for direct shipping or in-store pickup.
After Sales Support:
Panasonic provides comprehensive after-sales support, including technical assistance for integrating and maximizing the use of the SDI output expansion card in your production environment.
Request for Customer Reviews and Testimonials:
Panasonic encourages users of the AV-UHS5M2 to share their experiences with the product, particularly regarding how it has improved their production setup and output capabilities.
Stock Availability:
Check with authorized Panasonic dealers or the official Panasonic website for the most up-to-date information on availability and detailed product specifications.
Get in Touch:
For more detailed information about the Panasonic AV-UHS5M2 12G/3G/HD-SDI Output Expansion Card or for assistance with your specific video production needs, contact Panasonic’s customer service. They are ready to provide expert advice and support tailored to your requirements.
Disclaimer:
All information regarding the Panasonic AV-UHS5M2 12G/3G/HD-SDI Output Expansion Card is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Panasonic or authorized dealers before making any purchasing decisions
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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