NEOTECH
Kasrow Heavy Duty Metal POS Cash Drawer (RJ11)
Kasrow Heavy Duty Metal POS Cash Drawer (RJ11)
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your POS setup with the Kasrow Heavy Duty Metal POS Cash Drawer. Features RJ11 connectivity for seamless integration and enhanced transaction security.
Overview
The Kasrow Heavy Duty Metal POS Cash Drawer is designed to offer exceptional durability and security for businesses that handle numerous transactions daily. Equipped with RJ11 connectivity, this drawer integrates smoothly with existing POS systems, ensuring reliable operation and secure cash management.
Product Description
This cash drawer is constructed from robust metal, providing superior resistance to wear and tear. It features a heavy-duty lock system and RJ11 interface that allows for automatic triggering from the POS terminal, making it an indispensable tool for any retail or hospitality setting. The drawer's spacious compartments are thoughtfully designed to organize bills and coins efficiently, enhancing the overall speed and convenience of your cash operations.
Key Features
- Durable Metal Construction: Built to withstand the demands of high-volume environments.
- RJ11 Connectivity: Ensures compatibility with most standard POS systems for automatic drawer release.
- Heavy-Duty Lock: Offers enhanced security with a key lock mechanism to protect against theft.
- Spacious Storage: Includes multiple bill slots and coin trays, configurable to accommodate various currency types.
- Sleek Design: Complements any business interior with its professional look and compact footprint.
Product Quality and Performance
The Kasrow Heavy Duty Metal POS Cash Drawer is crafted to deliver reliability and endurance. Its smooth glide rollers ensure easy opening and closing, while the tamper-resistant design provides peace of mind in securing your transactions.
Specifications
- Material: High-quality steel
- Color: Black (other color options available upon request)
- Dimensions: Typically 410mm x 420mm x 100mm (exact dimensions to be specified)
- Weight: [Specify weight]
- Lock Type: Key lock with multiple keys included
- Connectivity: RJ11 connector for POS system integration
Purpose of Use
Ideal for:
- Retail Stores: Enhances the efficiency and security of cash transactions at checkouts.
- Restaurants: Supports fast and secure payment handling, even during peak hours.
- Service Centers: Organizes and safeguards cash and receipts efficiently, facilitating quick customer service.
How to Use
- Setup: Connect the drawer to your POS system using the RJ11 cable for automatic operation.
- Daily Use: Secure the drawer with the key lock when not in operation or after business hours.
- Maintenance: Regularly clean the interior compartments and outer surface to maintain functionality and hygiene.
Supported Applications/Industries
The Kasrow Heavy Duty Metal POS Cash Drawer is a versatile solution suitable for any sector that requires robust cash handling systems, particularly in areas with high transaction volumes like retail shops, bars, and customer service desks.
Benefits & Compatibility
- Robust Security: The secure lock system ensures that all cash stored within is protected from theft.
- Enhanced Usability: Automatic triggering via RJ11 simplifies the cash handling process during transactions.
- Long-Lasting Durability: Constructed to endure the continuous opening and closing associated with frequent use.
Warranty and FAQs
Comes with a comprehensive manufacturer’s warranty that covers defects in materials and workmanship. Visit our website for FAQs and support regarding installation, compatibility, and troubleshooting.
Packaging/Weight/Dimension
The cash drawer is securely packaged to prevent damage during transit, complete with installation instructions and details on weight and dimensions for easy setup.
Shop Today & Receive Your Delivery Across the UAE!
Order your Kasrow Heavy Duty Metal POS Cash Drawer from NEOTECH today and take advantage of our reliable, quick delivery services across the UAE. Streamline your business operations with our durable and secure cash management solutions.
Best Price Guarantee
NEOTECH offers the Kasrow Heavy Duty Metal POS Cash Drawer at competitive prices, ensuring you get the best value for your investment. Our price match guarantee ensures you pay the lowest price available.
After Sales Support
Our expert customer service team is available to assist with any post-purchase inquiries or issues, ensuring you can fully utilize your new cash drawer without any complications.
Request for Customer Reviews and Testimonials
We encourage customers who have purchased the Kasrow Heavy Duty Metal POS Cash Drawer to share their experiences. Your feedback helps us to continually improve our products and customer service.
Stock Availability
Please contact our sales team to confirm the availability of the Kasrow Heavy Duty Metal POS Cash Drawer before placing your order, to ensure prompt and efficient delivery.
Get in Touch
For more information about the Kasrow Heavy Duty Metal POS Cash Drawer or any other inquiries, please contact our customer support. We are dedicated to providing comprehensive support and expert advice for all your business needs.
Disclaimer
All information provided is for general purposes only and is subject to change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Always confirm product details and specifications with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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