NEOTECH
Xprinter XP-P328B
Xprinter XP-P328B
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your mobile printing with the Xprinter XP-P328B, offering high-speed, durable label creation. Perfect for dynamic business environments. Buy now for quick delivery!
Overview:
The Xprinter XP-P328B Portable Thermal Printer is designed for the modern professional needing quick, reliable label printing in any setting. From retail to logistics, this device provides exceptional efficiency and portability, ensuring high-quality printing wherever required.
Product Description:
Designed for on-the-go professionals, the Xprinter XP-P328B merges portability with robust functionality. This thermal printer offers a seamless printing experience with its durable design and advanced thermal technology, producing high-quality labels that are smudge-proof and fade-resistant. It is ideal for field operations, retail environments, and anywhere quick labeling is essential.
Key Features:
- Superior Thermal Printing: Delivers crisp, clear labels quickly without the need for ink or toner.
- Rugged and Portable: Compact design makes it easy to carry and resilient in various environments.
- Long-Lasting Battery Life: Ensures uninterrupted printing with a powerful rechargeable battery.
Product Quality and Performance:
The XP-P328B stands out for its consistent performance and durability. Designed to withstand the rigors of daily use, it excels in fast-paced work environments, providing reliable output every time. Its thermal printing technology not only enhances efficiency but also ensures the labels last longer without fading.
Specifications:
- Dimensions: 7.5 x 5 x 3.2 inches
- Weight: 0.8 lbs
- Print Method: Direct Thermal
- Battery: High-capacity rechargeable Li-ion
Purpose of Use:
Ideal for industries requiring rapid, on-site labeling like logistics, retail, or events management, the XP-P328B enhances workflow efficiency and supports various operational needs with its quick-printing capabilities.
How to Use:
To use the XP-P328B, load the label roll, connect to a device via Bluetooth or USB, and print from any compatible application. Its user-friendly interface allows for easy operation, making it suitable even for beginners.
Supported OS/Application/Industries:
The printer is compatible with Windows, iOS, and Android systems, making it highly versatile across different platforms and ideal for a range of industries including healthcare, logistics, and retail.
Benefits & Compatibility:
- Efficient Operation: Quick print speeds reduce waiting time, enhancing productivity.
- Energy-Saving Technology: Optimized to use less power without sacrificing output quality.
- Broad Compatibility: Works with various devices and applications thanks to its flexible connectivity options.
Warranty and FAQs:
The XP-P328B comes with a one-year warranty covering defects and malfunctions. Additional support and FAQs are available on our website or directly through customer service.
Packaging/Weight/Dimension:
Packaging includes the XP-P328B printer, a rechargeable battery, USB cable, and comprehensive user manual. The packaging is designed to ensure the printer’s safety during transit and ease of setup upon delivery.
Shop Today & Receive Your Delivery Across the UAE!
Get your Xprinter XP-P328B now and benefit from our efficient delivery service throughout the UAE. Experience the convenience of enhanced portable printing today.
Best Price Guarantee:
We offer the Xprinter XP-P328B at the best price, with a guarantee to match any lower price found for the same model.
After Sales Support:
Our customer service team is dedicated to providing excellent after-sales support to assist with any inquiries or issues regarding the Xprinter XP-P328B.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the Xprinter XP-P328B to help us continue improving our products and customer service.
Stock Availability:
Before placing your order, please contact us to verify the availability of the Xprinter XP-P328B. We aim to maintain stock levels that meet demand but suggest confirmation to ensure prompt delivery.
Get in Touch:
Contact us for more details on the Xprinter XP-P328B or any other queries. Our expert team is ready to provide assistance and ensure your shopping experience is seamless and satisfactory.
Disclaimer:
All content is for informational purposes only and may change without notice. Product images are illustrative and may not accurately depict the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making your purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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