NEOTECH
Xprinter XP-P816 Thermal 4Inch Bluetooth Printer
Xprinter XP-P816 Thermal 4Inch Bluetooth Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience efficient label printing with the Xprinter XP-P816 Thermal Bluetooth Printer. Ideal for high-volume needs in retail and logistics. Shop now for rapid delivery!
Overview:
The Xprinter XP-P816 Thermal 4-Inch Bluetooth Printer is engineered for businesses that require fast, reliable label printing. This robust device offers superior performance in various environments, including retail, logistics, and manufacturing, ensuring seamless integration and enhanced workflow.
Product Description:
The Xprinter XP-P816 is a cutting-edge thermal printer that delivers high-quality, wide-format labels and receipts up to 4 inches wide. Equipped with Bluetooth connectivity, it enables wireless printing from various devices, making it a versatile solution for dynamic business settings. Its durable design and long-lasting battery life make the XP-P816 ideal for extensive commercial use.
Key Features:
- Wide Format Printing: Supports labels up to 4 inches wide, suitable for a variety of applications.
- Bluetooth Connectivity: Allows for easy wireless printing from smartphones, tablets, and computers.
- High-Speed Printing: Delivers labels quickly and efficiently to keep up with business demands.
Product Quality and Performance:
The XP-P816 excels in demanding settings, offering consistent, high-speed printing that can handle a high volume of labels with ease. Its thermal printing technology ensures that each label is crisp and clear, providing long-lasting readability without the need for ink or toner.
Specifications:
- Dimensions: 8 x 6 x 5 inches
- Weight: 2.1 lbs
- Print Method: Direct Thermal
- Connectivity: Bluetooth, USB
- Print Speed: Up to 6 inches per second
Purpose of Use:
This printer is perfect for applications needing quick, clear label printing such as shipping labels, product labels in retail, or tracking labels in logistics and warehousing. The XP-P816 enhances label printing efficiency, making it a reliable choice for growing businesses.
How to Use:
To operate the XP-P816, connect it to your device via Bluetooth or USB, load the label stock, and print directly from any compatible application. Its intuitive interface ensures straightforward setup and operation, suitable for users of all skill levels.
Supported OS/Application/Industries:
The XP-P816 is compatible with operating systems like Windows, iOS, and Android, and supports a wide range of applications, making it highly adaptable to sectors like retail, logistics, healthcare, and manufacturing.
Benefits & Compatibility:
- Flexible Connectivity: Provides multiple connection options, including Bluetooth and USB.
- Durable Construction: Built to withstand the rigors of heavy use.
- Energy Efficient: Designed to minimize power consumption while maximizing productivity.
Warranty and FAQs:
Comes with a one-year warranty that covers technical defects and malfunctions. For additional support, visit our FAQ section or get in touch with our customer service team.
Packaging/Weight/Dimension:
The package includes the Xprinter XP-P816 printer, power adapter, USB cable, installation CD, and user manual, ensuring you have everything needed for immediate setup and use.
Shop Today & Receive Your Delivery Across the UAE!
Order the Xprinter XP-P816 today and take advantage of our efficient delivery network across the UAE. Elevate your printing capabilities with this advanced thermal printer.
Best Price Guarantee:
We are committed to offering the Xprinter XP-P816 at the best possible price. If you find a lower price elsewhere, we will match it to guarantee you receive the best value.
After Sales Support:
Our dedicated support team is available to help with any post-purchase questions or issues, ensuring you can maximize the use of your new printer without delay.
Request for Customer Reviews and Testimonials:
We appreciate your feedback on the Xprinter XP-P816. Please leave a review or testimonial sharing your experience to assist us in continuous improvement.
Stock Availability:
Before placing your order, please check with us to confirm the availability of the Xprinter XP-P816. We strive to keep all products in stock but recommend verification to ensure prompt delivery.
Get in Touch:
For more information about the Xprinter XP-P816 or any other inquiries, please contact our expert team. We are here to assist and ensure a satisfying shopping experience.
Disclaimer:
Content provided is for informational purposes only and may change without notice. Images are for illustration and may not represent the actual product accurately. Verify prices and product specifications with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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