NEOTECH
Xprinter TS-80F Thermal kisok Printer
Xprinter TS-80F Thermal kisok Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your kiosk solutions with the Xprinter TS-80F Thermal Kiosk Printer. Designed for high-demand environments, this printer ensures continuous, reliable printing. Perfect for retail, ticketing, and more.
Overview:
The Xprinter TS-80F Thermal Kiosk Printer is specially designed for kiosks that require dependable, around-the-clock printing capabilities. This robust device is perfect for applications in retail, ticketing stations, parking systems, and anywhere self-service is emphasized.
Product Description:
The Xprinter TS-80F is a high-performance thermal printer that integrates seamlessly into any kiosk design, providing fast and reliable printing solutions. With its compact footprint and durable design, it is particularly suited to high-use environments where space and efficiency are key considerations. Featuring advanced thermal technology, it delivers crisp, clear prints and is capable of handling heavy-duty printing tasks with ease.
Key Features:
- High-Speed Printing: Capable of printing at speeds up to 250mm per second, reducing wait times and enhancing customer satisfaction.
- Compact Design: Engineered to fit neatly into kiosks with limited space, ensuring optimal use of area.
- Easy Paper Loading: Designed for easy access and quick paper replenishment, minimizing downtime and maintenance.
Product Quality and Performance:
Built to last, the TS-80F is made with high-quality components that withstand the rigors of continuous operation. Its thermal printing mechanism requires minimal maintenance, providing a cost-effective solution by eliminating the need for ink or toner cartridges.
Specifications:
- Dimensions: 6 x 5 x 4 inches
- Weight: 2.5 lbs
- Print Method: Direct Thermal
- Connectivity: USB, Serial
- Print Width: Up to 80mm
- Print Speed: Up to 250mm/sec
Purpose of Use:
The TS-80F is ideally suited for self-service kiosks in high-traffic areas such as shopping centers, public transportation hubs, and entertainment venues. It is designed to efficiently manage tasks such as printing receipts, tickets, and other transactional documents.
How to Use:
Integrate the TS-80F into your kiosk setup, connect it via USB or serial port, load the thermal paper roll, and configure it with your system software. The printer is designed to operate seamlessly with minimal user intervention, providing a reliable printing service in self-service environments.
Supported OS/Application/Industries:
This kiosk printer is compatible with standard operating systems and can be easily integrated into various kiosk applications across multiple industries, enhancing functionality and user experience in sectors like retail, transportation, and hospitality.
Benefits & Compatibility:
- Robust Performance: Ensures reliable operation in demanding conditions.
- Low Operational Costs: Uses thermal technology to reduce ongoing expenses.
- User-Friendly Maintenance: Simplifies the paper loading process for quick and easy upkeep.
Warranty and FAQs:
Comes with a one-year manufacturer's warranty that covers defects and malfunctions. For additional support, users can refer to our FAQ section or contact our customer service team for help.
Packaging/Weight/Dimension:
Includes the Xprinter TS-80F printer, installation guide, USB cable, power adapter, and a sample thermal paper roll. All components are carefully packaged to ensure they are protected during shipping.
Shop Today & Receive Your Delivery Across the UAE!
Order the Xprinter TS-80F today and benefit from our efficient delivery services across the UAE. Upgrade your kiosk systems with this high-performance printer.
Best Price Guarantee:
We offer the TS-80F at the best price, with a commitment to match any lower price found, ensuring you receive the best value for your investment.
After Sales Support:
Our dedicated support team is available to assist with any post-purchase inquiries or issues, ensuring you can maximize the use of your new kiosk printer.
Request for Customer Reviews and Testimonials:
We value your feedback! If you have used the Xprinter TS-80F, please share your experience to help us improve and assist other customers in making informed decisions.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the Xprinter TS-80F. We strive to maintain accurate stock levels but recommend verification to ensure prompt delivery.
Get in Touch:
For more details on the Xprinter TS-80F or any other inquiries, please contact our customer support team. We are here to ensure you find the best printing solutions for your needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are illustrative and may not accurately depict the actual product. Before making a purchase, please verify all details with our sales team to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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