NEOTECH
Xprinter XP-T58L 2 Inch Pos Printer
Xprinter XP-T58L 2 Inch Pos Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your retail operations with the Xprinter XP-T58L, a 2-inch POS printer designed for space-saving efficiency and high-speed receipt delivery.
Overview
The Xprinter XP-T58L is a compact 2-inch POS printer that offers a perfect balance between size and performance, making it ideal for retail outlets, small businesses, and hospitality settings where counter space is at a premium. This printer is engineered to provide reliable and fast receipt printing, enhancing customer service by speeding up transactions.
Product Description
This model is equipped with advanced thermal printing technology that ensures quiet operation and high-quality print outputs. The Xprinter XP-T58L's compact design does not compromise on speed or functionality, making it an excellent choice for businesses looking to optimize their operating environments.
Key Features
- Compact Design: Ideal for places with limited space, allowing for easy placement on counters and workstations.
- High-Speed Printing: Capable of printing at speeds up to 90mm per second, ensuring quick service and reduced wait times for customers.
- Energy Efficient: Utilizes thermal technology that requires no ink or toner, reducing operating costs and maintenance.
- Easy Paper Loading: Features a drop-in paper loading system, which simplifies the process of replacing paper rolls.
- Durability: Designed to withstand the rigors of daily use in busy retail and hospitality environments.
- Connectivity: Comes with USB connectivity, allowing for simple and straightforward integration with existing POS systems.
Product Quality and Performance
The XP-T58L is built to last with a durable construction and a reliable printing mechanism that can handle high volumes of receipts and orders without frequent maintenance. Its thermal print technology not only produces crisp prints but also operates quietly, making it suitable for any business environment.
Specifications
- Printing Method: Direct Thermal
- Print Speed: Up to 90mm/sec
- Resolution: 203 DPI
- Print Width: 48mm
- Interface: USB
- Paper Type: Thermal paper rolls, 58mm width
Purpose of Use
The XP-T58L is particularly useful for small retail stores, pop-up shops, food trucks, and restaurants that require efficient receipt printing without taking up much space.
How to Use
- Set Up: Place the printer in a desired location, connect it to your computer or POS system via the USB port.
- Load Paper: Open the printer lid, insert the roll of thermal paper, and ensure the paper feeds from the bottom before closing the lid.
- Configure: Adjust the printer settings through your POS system to suit your receipt layout and preferences.
- Operate: Begin processing transactions with quick and reliable printing performance.
Supported Industries
This printer is versatile for use in various sectors, including retail, hospitality, event management, and anywhere else that benefits from fast and efficient receipt printing.
Benefits & Compatibility
- Space-Saving: Its small footprint allows it to fit into tight spaces, ideal for cluttered counters.
- Cost-Effective: Low operational costs thanks to its thermal printing mechanism that eliminates the need for expensive ink or toner.
- User-Friendly: Simple setup and maintenance make it accessible for all users, regardless of technical skill.
Warranty and FAQs
Comes with a standard one-year warranty that covers any manufacturing defects. Additional support is provided through an extensive FAQ section and direct customer service assistance.
Packaging/Weight/Dimension
The printer is securely packaged to ensure it arrives in excellent condition, ready for immediate installation and use. All necessary cables, a sample paper roll, and a user manual are included in the package.
Shop Today & Receive Your Delivery Across the UAE!
Order the Xprinter XP-T58L now to enhance operational efficiency in your business. Take advantage of our quick and reliable delivery services across the UAE.
Best Price Guarantee
NEOTECH offers the Xprinter XP-T58L at competitive prices, ensuring you receive unmatched value for a high-quality product.
After Sales Support
Our dedicated customer support team is available to assist with any setup questions or operational issues, ensuring you get the most out of your new POS printer.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Xprinter XP-T58L, helping us to improve our products and assisting other businesses in choosing the right printing solutions.
Stock Availability
Before placing your order, please contact us to confirm the availability of the Xprinter XP-T58L. This printer can be available within 10-15 working days after your order confirmation, helping you plan effectively for your business needs.
Get in Touch
For more detailed information about the Xprinter XP-T58L or any other inquiries, please contact our customer service team. We are committed to providing solutions that cater to the specific needs of your business.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Always confirm details with our sales team before making a purchase to ensure full satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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