NEOTECH
Xprinter XP-C58H 58mm Pos Receipt Printer
Xprinter XP-C58H 58mm Pos Receipt Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your retail and hospitality operations with the Xprinter XP-C58H, a 58mm POS receipt printer designed for fast, reliable, and cost-effective printing solutions.
Overview
The Xprinter XP-C58H is a direct thermal POS receipt printer that offers exceptional efficiency and reliability for businesses needing quick transaction processing. This printer is especially suitable for small retail outlets, food services, and hospitality environments where space and speed are critical.
Product Description
The XP-C58H features robust thermal printing technology that ensures quiet and fast receipt printing, making it ideal for environments where customer experience and speed of service are priorities. With its compact design and easy-to-use features, this printer integrates seamlessly into any POS system, supporting a wide range of applications.
Key Features
- Fast Print Speed: Capable of printing up to 120mm per second, ensuring minimal waiting time for customers.
- High-Quality Printing: Delivers crisp and clear prints with a resolution of 203 DPI, suitable for text and simple graphics.
- Compact and Sleek Design: Its small footprint makes it ideal for tight spaces without compromising functionality.
- Easy Paper Loading: Features drop-in paper loading, facilitating quick and easy paper roll replacements.
- Durable Reliability: Engineered to withstand the demands of busy retail and hospitality settings.
- Connectivity Options: Includes USB and Serial interfaces for flexible connectivity with existing systems.
Product Quality and Performance
Designed to provide reliable service, the XP-C58H is built with a durable mechanism that withstands the rigors of daily use. It is a cost-effective solution that reduces operational downtime and maintenance, thanks to its efficient thermal print head and minimal moving parts.
Specifications
- Printing Method: Direct Thermal
- Print Speed: Up to 120mm/sec
- Print Width: 48mm effective print width
- Resolution: 203 DPI
- Interface: USB, Serial
- Paper Type: Thermal paper rolls, 58mm width
Purpose of Use
The XP-C58H is perfect for businesses that require efficient, reliable, and quick printing of receipts, including retail shops, cafes, and quick-service restaurants. It is also well-suited for seasonal kiosks or pop-up stores that need a portable and straightforward printing solution.
How to Use
- Installation: Connect the printer to your POS system via USB or Serial cable.
- Load Paper: Open the printer lid, insert the thermal paper roll, ensuring the end feeds from the bottom, and close the lid.
- Configure and Print: Adjust the printer settings through your POS system, and start printing receipts immediately.
- Maintenance: Regularly clean the exterior and interior of the printer to maintain optimal performance.
Supported Industries
This printer is ideal for retail, hospitality, and food service industries, particularly where quick service and efficient customer transactions are required.
Benefits & Compatibility
- Streamlined Operations: Enhances checkout processes with fast printing speeds.
- Space-Saving Design: Optimally designed for places with limited counter space.
- Cost-Efficiency: Uses thermal printing technology, which reduces the need for ink or toner.
Warranty and FAQs
Comes with a standard manufacturer's warranty that covers defects in materials and workmanship. For additional support or troubleshooting, refer to the user manual or contact our customer support team.
Packaging/Weight/Dimension
The printer is securely packaged to ensure it arrives safely and is ready for immediate use, with all necessary accessories included.
Shop Today & Receive Your Delivery Across the UAE!
Order the Xprinter XP-C58H today and benefit from our fast and reliable delivery services across the UAE, ensuring your business is equipped to meet demand without delay.
Best Price Guarantee
At NEOTECH, we offer the Xprinter XP-C58H at competitive prices, guaranteeing you receive the best value for your investment.
After Sales Support
Our experienced customer support team is ready to assist with any post-purchase inquiries or setup questions, ensuring a smooth integration into your business environment.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Xprinter XP-C58H to help others make informed decisions and to assist us in improving our products and services.
Stock Availability
Before placing your order, please contact us to confirm the availability of the Xprinter XP-C58H. Products can be available within 10-15 working days after your order confirmation, providing clear expectations for delivery.
Get in Touch
For more detailed information about the Xprinter XP-C58H or any other inquiries, please contact our customer service team. We are committed to providing solutions that meet the unique needs of your business.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always confirm details with our sales team before making a purchase to ensure full satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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