NEOTECH
Xprinter XP-R330H 80mm Receipt Printer
Xprinter XP-R330H 80mm Receipt Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your business operations with the Xprinter XP-R330H, an 80mm receipt printer designed for high-speed, high-quality printing in retail and hospitality settings.
Overview
The Xprinter XP-R330H is designed for businesses requiring fast, reliable, and high-quality receipt printing. Ideal for retail stores, restaurants, and cafes, this printer delivers exceptional performance, ensuring customer transactions are processed quickly and smoothly.
Product Description
The XP-R330H features advanced thermal printing technology, providing crisp and clear prints at an impressive speed. It supports various media types and offers a durable build, making it suitable for the demanding pace of retail and hospitality environments. With its easy-to-use design and efficient operation, the XP-R330H enhances workflow and productivity.
Key Features
- High-Speed Thermal Printing: Efficiently processes transactions with print speeds up to 250mm per second.
- Superior Print Quality: Delivers sharp, clear receipts and graphics with a resolution of 203 DPI.
- Auto-Cutter Feature: Equipped with an auto-cutter that ensures clean and smooth edges, enhancing the presentation of customer receipts.
- Drop-In Paper Loading: Simplifies the process of loading paper rolls, minimizing downtime and maintenance.
- Multiple Connectivity Options: Features USB, Ethernet, and Serial interfaces for flexible integration with existing systems.
- Energy Efficient: Utilizes thermal printing technology, which requires less power and reduces running costs.
Product Quality and Performance
The XP-R330H is built to last and withstand the rigors of heavy use. Its thermal print head is reliable and supports extensive operational hours without degradation in quality, making it an economical choice for businesses looking to reduce overheads without compromising on performance.
Specifications
- Printing Method: Direct Thermal
- Print Speed: Up to 250mm/sec
- Resolution: 203 DPI
- Print Width: 72mm effective print width
- Interface: USB, Ethernet, Serial
- Paper Type: Thermal paper rolls, 80mm width
Purpose of Use
This printer is an excellent choice for businesses in the retail and hospitality sectors that need to print receipts, tickets, or orders rapidly. Its robust functionality makes it particularly useful for high-traffic venues such as fast-food restaurants, coffee shops, and busy retail counters.
How to Use
- Setup: Connect the printer to your point-of-sale system using the appropriate interface.
- Load Paper: Open the lid, place the thermal paper roll inside, ensure the end feeds from the bottom, and close the lid.
- Print Settings: Configure the print settings through your POS system to match your receipt layout and preferences.
- Begin Printing: Start processing transactions with the assurance of quick, clear, and reliable printouts.
Supported Industries
The XP-R330H is designed to serve a variety of industries including retail, food and beverage, and hospitality, providing them with a reliable tool to enhance customer service and operational efficiency.
Benefits & Compatibility
- Rapid Transaction Handling: Reduces customer wait times thanks to its high-speed printing capability.
- Enhanced Customer Satisfaction: Produces high-quality receipts that contribute to a professional customer experience.
- Operational Efficiency: Easy paper loading and maintenance free up staff to focus on customer service rather than printer issues.
Warranty and FAQs
Comes with a one-year manufacturer warranty that covers technical defects and malfunctions. For additional support, including setup and troubleshooting, detailed FAQs are available or direct assistance from our customer support team.
Packaging/Weight/Dimension
Packaged to ensure safety during transport, the XP-R330H is ready for immediate installation upon delivery, complete with setup instructions and initial supplies.
Shop Today & Receive Your Delivery Across the UAE!
Order your Xprinter XP-R330H today and benefit from our reliable delivery service, ensuring your business is equipped with top-notch printing technology without delay.
Best Price Guarantee
NEOTECH guarantees competitive pricing on the Xprinter XP-R330H, ensuring you get the best value for an efficient and durable receipt printer.
After Sales Support
Our dedicated support team is available to help with any post-purchase questions or issues, ensuring you can maximize the performance of your new printer.
Request for Customer Reviews and Testimonials
We value your feedback on the Xprinter XP-R330H and encourage you to share your experiences to help us improve our products and assist other customers in making informed decisions.
Stock Availability
Before placing your order, please contact us to confirm the availability of the Xprinter XP-R330H. This printer can be available within 10-15 working days after your order confirmation, allowing you to plan effectively for your business needs.
Get in Touch
For more detailed information about the Xprinter XP-R330H or any other inquiries, please contact our customer service team. We are committed to providing solutions that meet the unique needs of your business.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Always confirm details with our sales team before making a purchase to ensure full satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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