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NEOTECH

Xprinter XP-E200M / XP-E260M / XP-E300M Thermal Receipt Printer

Xprinter XP-E200M / XP-E260M / XP-E300M Thermal Receipt Printer

Regular price Dhs. 680.00 AED
Regular price Dhs. 1,255.00 AED Sale price Dhs. 680.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Enhance your point of sale with Xprinter's XP-E200M, XP-E260M, and XP-E300M models, designed for speedy and dependable receipt printing in any retail or hospitality setting.


Overview

The Xprinter XP-E200M, XP-E260M, and XP-E300M are part of a series of thermal receipt printers that offer varying speeds and features to suit different business scales and requirements. These printers are engineered to provide reliable, high-quality receipt printing for retail stores, cafes, and restaurants.

Product Description

The XP-E200M, XP-E260M, and XP-E300M thermal printers deliver exceptional performance with fast print speeds and durable designs, ensuring they can handle the demands of busy retail environments. Each model offers unique capabilities to match specific operational needs, from moderate to high-volume printing.

Key Features

  • Variable Print Speeds: XP-E200M up to 160mm/sec, XP-E260M up to 260mm/sec, XP-E300M up to 300mm/sec, accommodating different throughput requirements.
  • High-Quality Printing: Each model produces clear, crisp prints with a resolution of 203 DPI, suitable for receipts, coupons, and daily transactions.
  • Easy Paper Loading: Drop-in paper loading mechanism across all models simplifies the process, reducing downtime.
  • Compact and Stylish Design: Sleek, modern aesthetics that fit well in any retail or hospitality setting.
  • Connectivity Options: Support for USB and Ethernet connections, enhancing flexibility in setup and use.
  • Energy Efficient: Direct thermal technology minimizes operational costs by eliminating the need for ink or toner.

Product Quality and Performance

Designed with robustness in mind, the XP-E series printers are built to withstand the continuous operation typical in retail environments. Their thermal print heads are optimized for longevity and consistent output quality, ensuring that businesses can rely on them for daily operations without frequent maintenance.

Specifications

  • Printing Method: Direct Thermal
  • Print Speed: Up to 300mm/sec (model dependent)
  • Resolution: 203 DPI
  • Print Width: Up to 80mm
  • Interface: USB, Ethernet (model dependent)
  • Paper Type: Thermal paper rolls

Purpose of Use

These printers are ideal for retail outlets, food and beverage establishments, and any commercial environment that requires efficient and reliable receipt printing. Each model's capabilities are tailored to match the volume and speed needed by different sizes of businesses.

How to Use

  1. Setup: Connect the printer via USB or Ethernet to your POS system.
  2. Load Paper: Open the lid, insert the thermal paper roll, and ensure the end of the paper feeds out slightly from the front.
  3. Adjust Settings: Configure the printer settings from the POS system to fit the receipt layout and print quality desired.
  4. Operate: Start printing receipts immediately with minimal button presses for a quick and efficient checkout process.

Supported Industries

The XP-E series is suitable for a range of industries including retail, hospitality, and fast food where fast and reliable receipt printing is crucial.

Benefits & Compatibility

  • Speed and Efficiency: Different models allow selection based on desired output speed, reducing customer wait times.
  • Reduced Operating Costs: Thermal printing technology cuts long-term costs by eliminating the need for ink-based cartridges.
  • Flexible Integration: Compatibility with most modern POS systems and software, ensuring seamless integration into existing setups.

Warranty and FAQs

Each printer comes with a standard one-year warranty that covers parts and labor for repairs. Comprehensive FAQs and technical support are available to assist with setup, troubleshooting, and general maintenance.

Packaging/Weight/Dimension

Securely packaged with all necessary components for immediate setup, including power cables, paper roll, and user manual.

Shop Today & Receive Your Delivery Across the UAE!

Leverage NEOTECH's efficient delivery service to get your Xprinter thermal receipt printer set up and operational in no time, enhancing your business's efficiency and customer satisfaction.

Best Price Guarantee

NEOTECH provides competitive pricing on the XP-E series printers, ensuring you receive excellent value for a high-quality product.

After Sales Support

Our dedicated customer support team is ready to assist with any post-purchase questions or issues, ensuring a smooth experience from installation to daily operation.

Request for Customer Reviews and Testimonials

We appreciate feedback from our customers on the Xprinter XP-E series to help us continuously improve our products and services, aiding others in making informed purchasing decisions.

Stock Availability

Before placing your order, please contact us to confirm the availability of the specific model you are interested in (XP-E200M, XP-E260M, XP-E300M). Availability can vary, with typical delivery within 10-15 working days post-order confirmation.

Get in Touch

For more detailed information about the Xprinter XP-E series or any other inquiries, please contact our customer service team. We are dedicated to providing tailored solutions to meet the unique needs of your business.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Always confirm details with our sales team before making a purchase to ensure complete satisfaction.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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