NEOTECH
Xprinter XP-S200M/ XP-S260M/ XP-S300M
Xprinter XP-S200M/ XP-S260M/ XP-S300M
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your point-of-sale efficiency with Xprinter's XP-S200M, XP-S260M, and XP-S300M printers, offering advanced thermal technology for quick, high-quality receipts in any retail setting.
Overview
The Xprinter XP-S200M, XP-S260M, and XP-S300M are part of a high-performance series of thermal receipt printers designed to enhance transaction processes with speed and reliability. These models are perfectly suited for businesses looking to improve their operational efficiencies in retail, hospitality, and beyond.
Product Description
Each model in the XP-S series offers robust functionality tailored to meet the demands of high-volume environments. From the entry-level XP-S200M with its adequate speed to the high-end XP-S300M designed for the busiest points of sale, these printers deliver consistent, quality receipts with each transaction.
Key Features
- Fast Print Speeds: XP-S200M up to 200mm/sec, XP-S260M up to 260mm/sec, XP-S300M up to 300mm/sec, catering to varying business needs.
- Exceptional Print Quality: Clear and crisp printing at a resolution of 203 DPI, suitable for receipts, tickets, and daily summaries.
- Drop-In Paper Loading: Simplifies the process of reloading rolls, minimizing downtime in a busy setting.
- Energy Efficiency: Thermal printing technology reduces operational costs by eliminating the need for ink or toner.
- Versatile Connectivity: Each model includes USB and Ethernet ports, with optional Wi-Fi and Bluetooth for the XP-S300M.
- Durability: Constructed to withstand the rigors of heavy use in commercial environments.
Product Quality and Performance
The XP-S series printers are engineered for durability and performance, capable of handling extensive daily print tasks without faltering. Their thermal print heads are built to last, offering a reliable solution for businesses that require continuous printing throughout the day.
Specifications
- Printing Method: Direct Thermal
- Print Speed: Up to 300mm/sec (depending on the model)
- Resolution: 203 DPI
- Print Width: 72mm or 80mm adjustable
- Interface: USB, Ethernet, optional Wi-Fi and Bluetooth (XP-S300M)
- Paper Type: Thermal paper rolls
Purpose of Use
Ideal for retail stores, restaurants, coffee shops, and any service area where quick service and customer satisfaction are crucial. These printers efficiently manage high transaction volumes, ensuring no customer waits too long for their receipts.
How to Use
- Connect: Set up the printer by connecting it to your POS system via the available interfaces.
- Load Paper: Open the top cover, drop in the paper roll, and close the cover.
- Configure: Adjust the printer settings through your system to match the specific needs of your receipts.
- Print: Begin transactions, and the printer will instantly produce high-quality receipts.
Supported Industries
These printers are versatile enough for various industries, including hospitality, retail, and leisure sectors, where quick transaction processing is necessary.
Benefits & Compatibility
- Rapid Printing: Helps in managing queues and reducing wait times for customers.
- High-Quality Receipts: Ensures clarity in prints, which helps in maintaining a professional image.
- Cost-Effective: Saves on consumables and maintenance, thanks to its efficient thermal printing technology.
Warranty and FAQs
Comes with a one-year manufacturer warranty, covering any defects or issues related to workmanship. Extensive support through FAQs and customer service is available to address any operational concerns.
Packaging/Weight/Dimension
Carefully packaged with protective materials to ensure it arrives in perfect condition, ready for immediate setup and integration into your business operations.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your business capabilities with the Xprinter XP-S200M, XP-S260M, or XP-S300M by ordering today. Our reliable delivery services ensure your new printer arrives when you need it most.
Best Price Guarantee
NEOTECH ensures competitive pricing across the Xprinter XP-S series, providing significant value without compromising on quality or performance.
After Sales Support
Our dedicated team is here to assist with any questions or support needed post-purchase, ensuring you can make the most out of your new receipt printer.
Request for Customer Reviews and Testimonials
We value your feedback on the XP-S series printers and encourage sharing your experiences to aid our continuous improvement and assist others in their purchasing decisions.
Stock Availability
Before placing your order, please contact us to confirm the availability of the model you require (XP-S200M, XP-S260M, XP-S300M). Availability may vary, with typical delivery times ranging from 10-15 working days after order confirmation.
Get in Touch
For more detailed information on the Xprinter XP-S series or any other inquiries, please contact our customer service team. We are committed to providing solutions that meet the specific demands of your business environment.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Always confirm details with our sales team before making a purchase to ensure full satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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