NEOTECH
Xprinter XP-C58H Cloud Pos Printer
Xprinter XP-C58H Cloud Pos Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Integrate the Xprinter XP-C58H Cloud POS Printer into your retail setup for seamless, high-speed receipt printing. Discover how cloud connectivity can revolutionize your transaction processing.
Overview
The Xprinter XP-C58H Cloud POS Printer is an essential tool for businesses looking to harness the power of cloud computing to enhance their retail operations. This printer offers not only traditional POS functionalities but also advanced cloud connectivity, providing flexibility and efficiency in handling sales transactions.
Product Description
The Xprinter XP-C58H is a thermal POS printer that excels in fast, reliable receipt printing and is equipped with cloud capabilities, allowing for easy integration with online systems. This model is designed to support both wired and wireless connectivity, making it adaptable to various retail settings. Its robust build and quick print speeds make it an ideal choice for high-volume environments where speed and accuracy are critical.
Key Features
- Cloud Connectivity: Enables direct printing from cloud-based applications, facilitating remote operations and data management.
- High-Speed Thermal Printing: Efficiently prints at speeds up to 120mm per second, ensuring quick customer service.
- Durable Design: Crafted to withstand the demands of busy retail and hospitality environments.
- Flexible Connectivity: Offers USB, Ethernet, and optional Wi-Fi or Bluetooth connections.
- Energy-Efficient: Utilizes thermal technology to reduce power consumption and lower operational costs.
- Compact Footprint: Its small size allows for easy placement on counters with limited space.
Product Quality and Performance
The XP-C58H delivers consistent, high-quality prints with each transaction. Its thermal printing mechanism ensures that receipts are clear and smudge-free, which is vital for maintaining professional service standards. Designed for durability, it can handle the continuous flow of customers typical in retail and hospitality settings.
Specifications
- Printing Method: Direct Thermal
- Print Speed: Up to 120mm/sec
- Print Width: 58mm
- Resolution: 203 DPI
- Interface: USB, Ethernet, optional Wi-Fi/Bluetooth
- Paper Type: Thermal paper rolls, 58mm width
Purpose of Use
The XP-C58H is particularly effective in retail shops, cafes, and restaurants where efficient transaction processing is crucial. It's also suitable for pop-up stores and mobile vendors who benefit from its cloud connectivity and portable design.
How to Use
- Connect the Printer: Establish a connection using the preferred interface to your POS system or network.
- Install Paper Roll: Open the printer cover, insert the paper roll ensuring the end feeds from the bottom, and close the cover.
- Configure Settings: Set up the printer on your POS system or cloud application for optimal performance.
- Start Printing: Begin printing receipts or orders directly from your POS system or cloud application.
Supported Industries
This printer is ideal for the retail, hospitality, and service industries, particularly those transitioning to or currently utilizing cloud-based POS systems.
Benefits & Compatibility
- Enhanced Operational Efficiency: Fast print speeds and cloud connectivity streamline operations.
- Cost Savings: Reduced need for traditional printing supplies such as ink or toner.
- Versatile Placement: Compact and lightweight design allows for placement in various operational setups.
Warranty and FAQs
Includes a manufacturer's warranty that covers defects in materials and workmanship. Consult the included user manual or contact our support team for additional information on setup and troubleshooting.
Packaging/Weight/Dimension
Ships in secure packaging designed to ensure the printer arrives in perfect condition, ready for immediate use.
Shop Today & Receive Your Delivery Across the UAE!
Order the Xprinter XP-C58H today and benefit from our rapid delivery services throughout the UAE, ensuring that your business can quickly enhance its operational capacity.
Best Price Guarantee
NEOTECH provides the Xprinter XP-C58H at the most competitive prices, with a guarantee to match any lower price found.
After Sales Support
Our dedicated customer support team is available to assist with any questions or issues, ensuring seamless integration and use of your new printer.
Request for Customer Reviews and Testimonials
We value your feedback on the Xprinter XP-C58H and encourage you to share your experiences to help us serve you better and aid other customers in making informed decisions.
Stock Availability
Please check the availability of the Xprinter XP-C58H with our sales team before placing your order to ensure the fastest possible delivery.
Get in Touch
For more information about the Xprinter XP-C58H or other inquiries, please contact our customer service team. We are dedicated to providing solutions tailored to your specific business needs.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Confirm all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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