NEOTECH
Xprinter XP-76IIN Dot Matrix Printer
Xprinter XP-76IIN Dot Matrix Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Equip your business with the Xprinter XP-76IIN Dot Matrix Printer, perfect for high-volume document printing, featuring exceptional durability and versatility in various business environments.
Overview
The Xprinter XP-76IIN is a robust dot matrix printer designed for businesses that require reliable, multipart form printing. This printer is particularly well-suited for applications in industries such as logistics, manufacturing, and retail, where durable and long-lasting document prints are essential.
Product Description
The Xprinter XP-76IIN offers outstanding durability and performance in tough environments. It is capable of handling multiple copies of forms, invoices, and other essential documents, making it an ideal choice for businesses that require carbon copies or batch printing. With its impact printing technology, the XP-76IIN ensures that prints are clear and sharp even through multiple layers.
Key Features
- Impact Printing Technology: Perfect for creating multiple copies simultaneously, ensuring legibility across all copies.
- High Durability: Engineered to withstand rigorous use in demanding environments.
- Versatile Paper Handling: Supports continuous forms, multipart forms, labels, and more.
- Easy Connectivity: Comes equipped with parallel and USB interfaces for simple integration into existing systems.
- Compact Design: Optimized for use in spaces where efficiency and footprint are crucial.
- Low Operational Costs: Dot matrix printing technology reduces printing costs per page, ideal for high-volume printing tasks.
Product Quality and Performance
The XP-76IIN is built to last and designed to perform consistently under challenging conditions. Its robust construction ensures that it can handle heavy-duty printing tasks day after day, which is crucial for operations that cannot afford downtime.
Specifications
- Printing Method: Impact dot matrix
- Number of Pins: 9 pins
- Print Speed: Up to 4.5 lines per second
- Interfaces: USB, Parallel
- Paper Type: Continuous forms, multipart forms, single sheets, labels
- Ribbon Life: Up to 4 million characters
Purpose of Use
Ideal for businesses that need to produce order forms, invoices, receipts, and other documents where duplicates are required. It is particularly useful in sectors like automotive services, freight, and logistics, as well as in retail back offices.
How to Use
- Setup: Connect the printer via USB or parallel port to your computer or network.
- Load Paper: Insert your forms or multipart documents into the printer’s feed, adjusting the paper guides as necessary.
- Configure Settings: Adjust the printer settings through your computer to match the specific printing needs, such as form size and copy number.
- Print Tasks: Begin your printing tasks; adjust the tear-off position to easily separate each form.
Supported Industries
This printer is an excellent choice for sectors requiring reliable, multipart printing like logistics, automotive, and manufacturing, as well as for any business handling inventory management or back-office tasks.
Benefits & Compatibility
- Reliability in Printing: Ensures consistent results even in continuous operation settings.
- Economical Printing Solution: Low cost per print helps manage expenses in high-volume environments.
- Flexible Media Handling: Can accommodate a variety of paper types and sizes, increasing its utility in diverse business scenarios.
Warranty and FAQs
Comes with a manufacturer's warranty that covers defects in materials and workmanship. For more detailed support or questions about compatibility and operations, consult the provided user manual or contact our customer service.
Packaging/Weight/Dimension
Packaged securely to prevent any damage during transport, ensuring that it arrives in perfect working condition with all necessary accessories included for immediate setup.
Shop Today & Receive Your Delivery Across the UAE!
Order your Xprinter XP-76IIN today and benefit from our efficient delivery services across the UAE, helping your business maintain its productivity without interruptions.
Best Price Guarantee
NEOTECH provides the Xprinter XP-76IIN at competitive prices, ensuring you receive the best possible return on your investment.
After Sales Support
Our dedicated support team is available to assist with any post-purchase questions or issues, ensuring you can fully utilize the features of your new dot matrix printer.
Request for Customer Reviews and Testimonials
We encourage you to share your experiences with the Xprinter XP-76IIN to help us continue improving our products and assisting other customers in making informed decisions.
Stock Availability
Before placing your order, please contact us to confirm the availability of the Xprinter XP-76IIN. The product can be available within 10-15 working days after your order confirmation, providing clarity on delivery expectations.
Get in Touch
For more information about the Xprinter XP-76IIN or any other inquiries, please contact our customer service team. We are committed to providing solutions tailored to meet the specific needs of your business.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always confirm details with our sales team before making a purchase to ensure complete satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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