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NEOTECH

Xprinter XP-P201A 58mm Mobile Receipt Printer

Xprinter XP-P201A 58mm Mobile Receipt Printer

Regular price Dhs. 450.00 AED
Regular price Dhs. 779.00 AED Sale price Dhs. 450.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your mobile transactions with the Xprinter XP-P201A, a compact 58mm receipt printer designed for efficiency and mobility in retail, hospitality, and beyond. Overview: The Xprinter XP-P201A is a versatile 58mm mobile receipt printer that caters to professionals in retail, hospitality, and other sectors requiring efficient mobile printing solutions. Its compact design and Bluetooth connectivity make it an ideal choice for on-the-go printing needs. Product Description: This mobile printer utilizes direct thermal printing technology, ensuring maintenance-free operation without the need for ink or toner. The XP-P201A delivers high-quality prints at a resolution of 203 dpi, perfect for producing clear, legible receipts and tickets quickly. It supports Bluetooth connectivity, allowing for easy pairing with mobile devices to facilitate seamless printing directly from smartphones or tablets. Key Features: Direct Thermal Printing: Offers a clean, low-maintenance solution for printing that eliminates the need for ink or toner. High Resolution: 203 dpi ensures that every print is sharp and easy to read. Bluetooth Connectivity: Provides reliable wireless connections for printing directly from mobile devices. Lightweight and Portable: Designed for easy transport and use in various mobile settings. Product Quality and Performance: The XP-P201A is built to withstand the demands of mobile operations, featuring a rugged design that can handle the wear and tear of travel and outdoor use. Its fast printing speed ensures that transaction times are kept to a minimum, enhancing customer satisfaction. Specifications: Dimensions: 4.1 x 3.5 x 2.2 inches Weight: 0.6 lbs Print Method: Direct Thermal Resolution: 203 dpi Connectivity: Bluetooth, USB Print Speed: Up to 90 mm/sec Purpose of Use: Ideal for printing receipts in environments such as markets, food trucks, festivals, and any setting where quick, reliable receipt printing is necessary. The XP-P201A is also suited for field sales and service professionals who need to provide receipts or invoices on the spot. How to Use: To operate the XP-P201A, charge the device, connect to a mobile device via Bluetooth, load the thermal paper roll, and begin printing using any compatible application. The printer's intuitive controls and simple setup make it user-friendly, even for those with minimal technical experience. Supported OS/Application/Industries: The printer is compatible with Android and iOS devices, making it highly adaptable for a range of applications in retail, hospitality, and field services, where mobility and efficient customer service are crucial. Benefits & Compatibility: Enhanced Mobility: Small size and battery operation allow for printing in any location. Cost-Effective Operation: Direct thermal technology reduces ongoing consumable expenses. Fast and Reliable: Quick print speeds help maintain efficiency during peak business hours. Warranty and FAQs: Comes with a standard one-year warranty that covers manufacturing defects. Extended support and assistance are available through our FAQ section or directly from our customer support team. Packaging/Weight/Dimension: Includes the Xprinter XP-P201A printer, battery, USB cable, power adapter, user manual, and a roll of thermal paper. The package is designed for immediate use and easy setup, ensuring that you can start printing right out of the box. Shop Today & Receive Your Delivery Across the UAE! Order your Xprinter XP-P201A today and benefit from our efficient delivery services throughout the UAE. Enhance your business operations with this portable and powerful receipt printer. Best Price Guarantee: We offer the XP-P201A at competitive prices, with a guarantee to match any lower price found, ensuring you get the best deal available. After Sales Support: Our dedicated support team is ready to assist with any post-purchase inquiries, providing expert advice and timely solutions to ensure your printer operates flawlessly. Request for Customer Reviews and Testimonials: We value your feedback! If you have experience with the Xprinter XP-P201A, please share your review to help us improve and assist other customers in making informed purchasing decisions. Stock Availability: Before placing your order, please contact us to confirm the availability of the Xprinter XP-P201A. We strive to maintain ample stock but recommend verification to ensure prompt delivery. Get in Touch: For more information about the Xprinter XP-P201A or any other inquiries, please contact our expert support team. We're here to find the best printing solutions for your needs. Disclaimer: All information provided is for informational purposes only and is subject to change without notice. Product images are illustrative and may not accurately represent the actual product. Before making a purchase, please verify all details with our sales team to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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