NEOTECH
Xprinter XP-P201G 48mm Portable Label Printer
Xprinter XP-P201G 48mm Portable Label Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost your productivity on the move with the Xprinter XP-P201G, a portable 48mm label printer ideal for quick, reliable printing in retail, logistics, and field services.
Overview:
The Xprinter XP-P201G is a highly portable label printer designed for professionals who need efficient printing capabilities while out in the field. Perfect for sectors like retail, logistics, and field services, this device offers the convenience of mobile printing with high-quality results.
Product Description:
This 48mm printer leverages direct thermal technology, ensuring low-maintenance operation without the need for ink or toner cartridges. It delivers crisp, clear prints with a resolution of 203 dpi, suitable for a wide range of applications including price tags, receipts, and quick labels. The XP-P201G features Bluetooth connectivity, allowing it to pair effortlessly with mobile devices for seamless printing anywhere.
Key Features:
- Direct Thermal Printing: Cuts down on maintenance costs by eliminating the need for ink or toner.
- High Resolution: 203 dpi resolution for clear, readable prints.
- Bluetooth Connectivity: Enables wireless printing from smartphones, tablets, or laptops.
- Ultra-Portable Design: Lightweight and compact, easy to carry and use in any mobile setting.
Product Quality and Performance:
The XP-P201G is built to handle the demands of mobile usage, with a durable design that can withstand the challenges of outdoor and on-site printing. Its efficient operation and fast print speeds ensure that you can complete tasks quickly, enhancing productivity on the go.
Specifications:
- Dimensions: 3.3 x 4.5 x 2.1 inches
- Weight: 0.55 lbs
- Print Method: Direct Thermal
- Resolution: 203 dpi
- Connectivity: Bluetooth, USB
- Print Speed: Up to 90 mm/sec
Purpose of Use:
Ideal for professionals who need to print labels, receipts, or tickets directly from a mobile device while in the field. Whether you're managing inventory, processing sales in retail, or organizing logistics operations, the XP-P201G provides reliable printing that keeps up with your demands.
How to Use:
To start using the XP-P201G, charge the printer, connect to your device via Bluetooth, load the thermal paper or label roll, and begin printing using compatible apps or software. The device's simplicity and intuitive operation make it user-friendly for all skill levels.
Supported OS/Application/Industries:
The printer is compatible with both Android and iOS devices, making it highly versatile for applications across retail, logistics, field services, and any other industry requiring mobile printing solutions.
Benefits & Compatibility:
- Mobility and Convenience: Enables printing on the move, crucial for field operations.
- Low Operational Costs: Direct thermal technology helps save on consumables.
- Ease of Use: Simple setup and ease of connectivity enhance user experience.
Warranty and FAQs:
Comes with a one-year manufacturer's warranty covering defects in materials and workmanship. Extended support is accessible through our FAQ section or via our customer support team for any additional assistance required.
Packaging/Weight/Dimension:
Includes the Xprinter XP-P201G printer, battery, USB cable, power adapter, user manual, and a roll of thermal paper. Everything is packed to ensure safe delivery and immediate usability.
Shop Today & Receive Your Delivery Across the UAE!
Order your Xprinter XP-P201G now and benefit from our efficient delivery services throughout the UAE. Simplify your mobile printing tasks with this versatile and powerful device.
Best Price Guarantee:
We offer competitive pricing on the XP-P201G, with a commitment to matching lower prices found elsewhere, ensuring you receive the best value.
After Sales Support:
Our dedicated support team is available to help with any post-purchase queries or issues, providing expert advice and quick resolutions to keep your printer operational.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the Xprinter XP-P201G. Your feedback helps us improve our products and assists others in making informed purchasing decisions.
Stock Availability:
Please contact us to confirm the availability of the Xprinter XP-P201G before placing your order. We strive to maintain sufficient stock but recommend verification for timely delivery.
Get in Touch:
For more information about the Xprinter XP-P201G or any other inquiries, please contact our expert support team. We are here to assist you in finding the best printing solutions for your needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are illustrative and may not accurately represent the actual product. Before making a purchase, please verify all details with our sales team to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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