NEOTECH
Xprinter XP-DT427B 108mm Waybill Printer
Xprinter XP-DT427B 108mm Waybill Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your logistics operations with the Xprinter XP-DT427B, a 108mm waybill printer designed for fast and reliable shipping label production. Ideal for courier services, warehousing, and retail.
Overview:
The Xprinter XP-DT427B is a specialized 108mm waybill printer that excels in environments where quick and clear label printing is essential, such as logistics centers, courier companies, and large retail operations. This printer is engineered to streamline the process of waybill creation, improving efficiency in high-volume shipping tasks.
Product Description:
The XP-DT427B employs direct thermal printing technology, ensuring maintenance-free operation without the need for ink or toner. With a substantial print width of up to 108mm, it can accommodate larger labels and waybills, making it perfect for detailed shipping information. The printer boasts a resolution of 203 dpi, offering crisp text and barcodes, essential for accurate tracking and handling. Its robust design and fast printing capabilities (up to 127 mm per second) make it a reliable choice for demanding settings.
Key Features:
- Direct Thermal Technology: Eliminates the need for ink or toner cartridges, reducing running costs and maintenance.
- Wide Print Width: Supports labels up to 108mm wide, ideal for printing detailed waybills and shipping labels.
- High Resolution: 203 dpi ensures sharp print quality, crucial for barcode and text legibility.
- Fast Print Speed: Capable of printing speeds up to 127 mm/sec, enhancing productivity in busy environments.
Product Quality and Performance:
The XP-DT427B is constructed to endure the rigors of heavy use, with a durable build that can withstand the challenges of a busy logistics environment. Its efficient direct thermal printing mechanism ensures continuous operation without the need for frequent maintenance, supporting consistent output even during peak periods.
Specifications:
- Dimensions: 9.1 x 6.3 x 6.7 inches
- Weight: 3.4 lbs
- Print Method: Direct Thermal
- Resolution: 203 dpi
- Connectivity: USB, Ethernet (optional)
- Print Speed: Up to 127mm/sec
- Print Width: Up to 108mm
Purpose of Use:
This printer is ideally suited for businesses that require the rapid production of waybills, shipping labels, and other large-format labels. It’s particularly beneficial for courier services, logistics companies, and any organization involved in freight and distribution.
How to Use:
To start using the XP-DT427B, connect it to your system via USB or an optional Ethernet connection, install the necessary drivers, load the label roll, and configure your print settings. The printer is designed for easy setup and user-friendly operation, allowing you to begin printing waybills quickly.
Supported OS/Application/Industries:
The XP-DT427B is compatible with Windows operating systems, ensuring easy integration into most business environments. Its capabilities are particularly aligned with the needs of the logistics and shipping industries, where reliability and speed are key.
Benefits & Compatibility:
- Reduced Operational Costs: Direct thermal technology lowers the total cost of ownership by eliminating the need for consumables other than labels.
- Enhanced Productivity: Fast print speeds and reliable performance minimize downtime and increase throughput.
- Adaptable to Various Needs: Handles a range of label sizes and types, providing flexibility for different labeling requirements.
Warranty and FAQs:
Includes a one-year warranty that covers defects in materials and workmanship. For additional support, access our FAQ section or contact our customer service team directly for personalized assistance.
Packaging/Weight/Dimension:
The package includes the Xprinter XP-DT427B printer, power adapter, USB cable, software CD, user manual, and a starter label roll. All components are carefully packed to ensure they arrive in perfect condition and are ready for immediate use.
Shop Today & Receive Your Delivery Across the UAE!
Order the Xprinter XP-DT427B today and benefit from our efficient delivery services across the UAE. Streamline your shipping and logistics processes with this powerful waybill printer.
Best Price Guarantee:
We offer the XP-DT427B at competitive prices, with a commitment to match any lower price found, ensuring you receive the best value for your investment.
After Sales Support:
Our dedicated support team is available to assist with any post-purchase questions or issues, providing expert advice and timely solutions to ensure your printer operates flawlessly.
Request for Customer Reviews and Testimonials:
We value your feedback! If you have experience with the Xprinter XP-DT427B, please share your review to help us improve and assist other customers in making informed decisions.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the Xprinter XP-DT427B. We strive to keep all products in stock but recommend verification to ensure prompt delivery.
Get in Touch:
For more information about the Xprinter XP-DT427B or any other inquiries, please contact our expert support team. We're here to help you find the best printing solutions to fit your needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are illustrative and may not accurately represent the actual product. Before making a purchase, please verify all details with our sales team to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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