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NEOTECH

Xprinter XP-370B/XP-370BM 3 Inch thermal Label Printer

Xprinter XP-370B/XP-370BM 3 Inch thermal Label Printer

Regular price Dhs. 840.00 AED
Regular price Dhs. 1,599.00 AED Sale price Dhs. 840.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Enhance your labeling efficiency with the Xprinter XP-370B/XP-370BM, a 3-inch thermal label printer designed for simplicity and performance in retail, logistics, and healthcare environments.

Overview:

The Xprinter XP-370B and XP-370BM are compact 3-inch thermal label printers that offer exceptional efficiency and reliability for a wide range of applications. Ideal for businesses looking for a versatile printer capable of handling labels for products, shipping, and administrative purposes.

Product Description:

These models utilize direct thermal printing technology, ensuring cost-effective operation with no need for ink or toner. The XP-370B and XP-370BM feature a print resolution of 203 dpi, making them capable of producing clear and detailed labels up to 3 inches wide. With USB connectivity and optional Bluetooth (XP-370BM model), these printers offer flexibility and easy integration into various business environments.

Key Features:

  • Direct Thermal Printing: Reduces maintenance by eliminating the need for ink or toner.
  • High Resolution: 203 dpi resolution ensures crisp and legible prints.
  • Compact Design: Ideal for workplaces where space is at a premium.
  • Connectivity Options: USB standard, with optional Bluetooth support in the XP-370BM for wireless printing.

Product Quality and Performance:

The XP-370B and XP-370BM are built to withstand the demands of busy settings, offering reliable performance and a durable design. These printers are perfect for printing high-quality labels quickly and efficiently, enhancing productivity in retail, logistics, or healthcare settings.

Specifications:

  • Dimensions: 8.7 x 6.3 x 5.5 inches
  • Weight: 2.8 lbs
  • Print Method: Direct Thermal
  • Resolution: 203 dpi
  • Connectivity: USB, Optional Bluetooth (XP-370BM)
  • Print Speed: Up to 152 mm/sec

Purpose of Use:

These printers are particularly effective for producing barcode labels, shipping labels, and price tags. Their versatility makes them suitable for retail stores, shipping and receiving departments, and medical facilities where quick, reliable labeling is necessary.

How to Use:

To get started with the XP-370B or XP-370BM, connect the printer to your computer or mobile device, install any required drivers or apps, load the thermal label roll, and start printing. The easy-to-use interface and simple design allow for quick setup and operation.

Supported OS/Application/Industries:

The XP-370B and XP-370BM support Windows operating systems and, with Bluetooth capability on the XP-370BM, can easily integrate with Android and iOS devices, making them highly adaptable for various industries including retail, logistics, and healthcare.

Benefits & Compatibility:

  • Economical Printing: Direct thermal technology offers a cost-effective solution by reducing the need for consumables.
  • Adaptable and Easy to Use: Compact size and multiple connectivity options ensure these printers can be easily set up in various environments.
  • Reliable Performance: Designed to handle large volumes of printing without compromising on speed or quality.

Warranty and FAQs:

Includes a one-year warranty covering defects in materials and workmanship. Extended support is available through our FAQ section or via our customer service team, providing personalized assistance as needed.

Packaging/Weight/Dimension:

Includes the Xprinter XP-370B or XP-370BM printer, power adapter, USB cable, software CD, user manual, and a sample label roll. The packaging is designed to protect the product during shipping and ensure it arrives ready for immediate use.

Shop Today & Receive Your Delivery Across the UAE!

Purchase your Xprinter XP-370B or XP-370BM today and take advantage of our efficient delivery services across the UAE. Streamline your labeling processes with this advanced and user-friendly thermal label printer.

Best Price Guarantee:

We offer the XP-370B and XP-370BM at competitive prices, ensuring you receive the best value for your investment. If you find a lower price elsewhere, we are committed to matching it.

After Sales Support:

Our dedicated support team is ready to assist with any post-purchase inquiries or issues, ensuring that your printer functions flawlessly and meets all your business needs.

Request for Customer Reviews and Testimonials:

We value your feedback! If you have experience with the Xprinter XP-370B or XP-370BM, please share your review to help us and other customers learn more about the performance of these printers.

Stock Availability:

Before placing your order, please contact us to confirm the availability of the Xprinter XP-370B or XP-370BM. We aim to maintain a full stock but recommend checking availability to ensure timely delivery.

Get in Touch:

For more information about the Xprinter XP-370B, XP-370BM, or any other inquiries, please contact our expert support team. We are here to help you find the best printing solutions to fit your business needs.

Disclaimer:

All information provided is for informational purposes only and is subject to change without notice. Product images are illustrative and may not accurately represent the actual product. Before making a purchase, please verify all details with our sales team to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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