NEOTECH
Xprinter XP-DT108B 4 Inch Waybill Printer
Xprinter XP-DT108B 4 Inch Waybill Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your logistics with the Xprinter XP-DT108B, a 4-inch waybill printer designed to enhance shipping efficiency. Ideal for couriers, warehouses, and distribution centers.
Overview:
The Xprinter XP-DT108B is a 4-inch waybill printer tailored for the high demands of shipping, logistics, and distribution environments. This durable printer is specifically designed to handle large volumes of shipping labels and waybills, ensuring clarity and reliability for all your logistical needs.
Product Description:
Featuring direct thermal printing technology, the XP-DT108B eliminates the need for ink or toner, making it a cost-effective solution for generating waybills and shipping labels. With a resolution of 203 dpi and capable of handling media widths up to 4 inches, it produces clear and readable prints that are essential for effective package handling and tracking. The printer’s robust build and fast print speed make it suitable for high-volume operations.
Key Features:
- Direct Thermal Printing: Offers reliable, low-maintenance operation by eliminating the need for ink or toner cartridges.
- High Resolution: 203 dpi resolution ensures detailed prints for easy barcode scanning and legibility.
- Fast Print Speed: Accelerates your workflow with quick print capabilities, ideal for busy shipping environments.
- Durable Design: Engineered to withstand the rigors of a busy warehouse or distribution center.
Product Quality and Performance:
The XP-DT108B is built to perform in tough environments. Its durable construction and advanced thermal print technology provide consistent reliability, making it an invaluable tool for businesses that require efficient and continuous label printing.
Specifications:
- Dimensions: 8.7 x 6.3 x 7.9 inches
- Weight: 4.4 lbs
- Print Method: Direct Thermal
- Resolution: 203 dpi
- Connectivity: USB, optional Ethernet
- Print Speed: Up to 127 mm/sec
Purpose of Use:
Ideal for couriers, logistic centers, and distribution hubs, the XP-DT108B facilitates the fast printing of waybills, shipping labels, and other logistical documents, helping streamline operations and improve package tracking and management.
How to Use:
To get started with the XP-DT108B, connect it to your computer or network via USB or an optional Ethernet port, install the necessary drivers, load the media, and configure your print settings. The printer supports a wide range of label software, allowing for easy design and customization of waybills and labels.
Supported OS/Application/Industries:
This printer supports Windows operating systems, ensuring compatibility with most logistic management systems and software. It's a perfect match for industries focused on shipping, warehousing, and distribution.
Benefits & Compatibility:
- Operational Efficiency: Enhances productivity with high-speed printing and minimal downtime.
- Cost-Effective: Direct thermal technology reduces operational costs by eliminating the need for additional printing supplies.
- Versatile Media Handling: Accommodates a variety of label sizes, enhancing its utility across different logistical tasks.
Warranty and FAQs:
Comes with a standard one-year warranty that covers hardware malfunctions and manufacturing defects. For additional information, our FAQ section is available, or you can reach out to our customer support for personalized assistance.
Packaging/Weight/Dimension:
Includes the Xprinter XP-DT108B printer, power adapter, USB cable, software CD, user manual, and a starter roll of labels. Packaging is designed to ensure the printer’s safety during transport and facilitate quick setup upon arrival.
Shop Today & Receive Your Delivery Across the UAE!
Order your Xprinter XP-DT108B now and benefit from our reliable delivery services throughout the UAE. Boost your logistical efficiency with this powerful and dependable waybill printer.
Best Price Guarantee:
We offer the XP-DT108B at competitive prices, with a price match promise to ensure you get the best value for your purchase.
After Sales Support:
Our dedicated support team is here to assist with any issues or questions post-purchase, providing expert advice and timely solutions to ensure your printer functions perfectly.
Request for Customer Reviews and Testimonials:
We appreciate your feedback! If you have experience with the Xprinter XP-DT108B, please share your insights to help us enhance our products and assist other customers in their decision-making process.
Stock Availability:
Before placing your order, please contact us to verify the availability of the Xprinter XP-DT108B. We aim to maintain ample stock but recommend confirmation to ensure immediate delivery.
Get in Touch:
For more information about the Xprinter XP-DT108B or any other inquiries, please contact our expert support team. We're dedicated to finding the best printing solutions for your needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are illustrative and may not accurately reflect the actual product. Before making a purchase, please verify all details with our sales team to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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