NEOTECH
Xprinter XP-490B/XP-490E
Xprinter XP-490B/XP-490E
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your labeling process with the Xprinter XP-490B/XP-490E, designed for high-performance in settings like logistics, manufacturing, and retail. Ensure precision and durability with this top-tier label printer.
Overview:
The Xprinter XP-490B/XP-490E is a robust 4-inch label printer that excels in demanding industrial environments, including logistics, manufacturing, and retail. This printer is designed to offer superior performance and reliability, ensuring seamless operations and high-quality label output.
Product Description:
Both the XP-490B and XP-490E models support thermal transfer and direct thermal printing, making them versatile for a wide range of labeling applications. They boast a resolution of 203 dpi for crisp, clear printouts, essential for detailed barcodes and text. With print speeds of up to 152 mm per second, these printers are built to keep pace with busy workflows, enhancing productivity and reducing downtime.
Key Features:
- Dual Printing Technology: Supports both thermal transfer and direct thermal printing for flexibility across various applications.
- High Resolution: 203 dpi printing for detailed and legible labels, ideal for barcodes and fine text.
- Fast Print Speed: Achieves speeds up to 152 mm per second, facilitating quick and efficient label production.
- Durable Design: Engineered to withstand challenging industrial environments, enhancing longevity and reliability.
Product Quality and Performance:
The XP-490B/XP-490E models are constructed with durability in mind, featuring a solid build that can handle the continuous demands of industrial settings. Their thermal print heads are designed for longevity and consistent performance, ensuring that businesses can rely on them for continuous label printing needs.
Specifications:
- Dimensions: 10 x 8 x 7.5 inches
- Weight: 4.5 lbs
- Print Method: Thermal Transfer and Direct Thermal
- Resolution: 203 dpi
- Connectivity: USB, Optional Ethernet
- Print Speed: Up to 152mm/sec
Purpose of Use:
These printers are ideal for applications needing high-quality labels for inventory management, shipping, product identification, and compliance labeling. Their robustness makes them particularly suitable for industries such as logistics, manufacturing, and retail.
How to Use:
To begin using the XP-490B/XP-490E, connect them to your computer or network via USB or an optional Ethernet connection, load the media, adjust the print settings, and start printing. The intuitive design facilitates easy operation and minimal maintenance, making them user-friendly for all levels of technical expertise.
Supported OS/Application/Industries:
Compatible with various operating systems, including Windows, these printers are easily integrated into existing IT infrastructures and are particularly useful in logistics, manufacturing, and retail environments where efficient and reliable label printing is crucial.
Benefits & Compatibility:
- Improved Efficiency: High-speed printing capabilities reduce wait times and increase throughput.
- Versatility: Capable of using a variety of label media, accommodating different business needs.
- Reliable Performance: Designed for durability and consistent operation, ideal for intensive use.
Warranty and FAQs:
Comes with a standard one-year warranty that covers defects in materials and workmanship. For more detailed support, access our FAQ section or contact our customer service team directly for personalized assistance.
Packaging/Weight/Dimension:
Includes the Xprinter XP-490B/XP-490E printer, power adapter, USB cable, software CD, user manual, and a sample label roll. The packaging ensures that the printer is protected during transit and ready for immediate use upon arrival.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Xprinter XP-490B/XP-490E today and benefit from our efficient delivery services across the UAE. Enhance your operational capabilities with this powerful and reliable label printer.
Best Price Guarantee:
We offer the XP-490B/XP-490E at competitive prices, with a guarantee to match any lower price found, ensuring you receive the best value for your investment.
After Sales Support:
Our dedicated support team is available to assist with any post-purchase questions or issues, providing expert advice and timely solutions to ensure your printer maintains optimal performance.
Request for Customer Reviews and Testimonials:
We value your feedback! If you have experience with the Xprinter XP-490B/XP-490E, please share your review to help us improve and assist other customers in making informed decisions.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the Xprinter XP-490B/XP-490E. We strive to keep all products in stock but recommend verification to ensure prompt delivery.
Get in Touch:
For more information about the Xprinter XP-490B/XP-490E or any other inquiries, please contact our expert support team. We're here to help you find the best printing solutions to fit your needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are illustrative and may not accurately represent the actual product. Before making a purchase, please verify all details with our sales team to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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