NEOTECH
Xprinter XP-H400B/XP-H400E Best Thermal Transfer Printer
Xprinter XP-H400B/XP-H400E Best Thermal Transfer Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your production efficiency with the Xprinter XP-H400B/XP-H400E, renowned for its robust performance in demanding environments. Perfect for logistics, manufacturing, and retail applications.
Overview:
The Xprinter XP-H400B/XP-H400E thermal transfer printers are designed for high-performance in industrial settings, offering durability and reliability for businesses that require consistent, high-volume label printing. Ideal for manufacturing, logistics, and retail, these printers deliver exceptional quality and are built to withstand tough environments.
Product Description:
The Xprinter XP-H400B/XP-H400E models feature advanced thermal transfer technology that ensures high-quality, durable prints suitable for a variety of applications, including asset tagging, inventory labeling, and packaging. With a resolution of 300 dpi and print speeds up to 127 mm per second, these printers are not only capable of producing precise barcodes and text but also do so with remarkable speed and efficiency. The robust metal casing and large ribbon capacity make them perfect for continuous operation in industrial settings.
Key Features:
- Thermal Transfer Technology: Provides durable, long-lasting prints that resist fading and smudging in various conditions.
- High Resolution: 300 dpi resolution for crisp, detailed printouts, essential for accurate barcode scanning.
- Fast Print Speed: Capable of reaching speeds up to 127 mm per second, enhancing productivity and throughput.
- Sturdy Design: Metal casing and large ribbon capacity ideal for heavy-duty use in industrial environments.
Product Quality and Performance:
The XP-H400B/XP-H400E are built to perform reliably under the rigors of industrial use. Their thermal transfer printing mechanism is particularly effective for creating labels that can withstand exposure to chemicals, heat, and sunlight, making them suitable for applications in warehouses, factories, and outdoor areas.
Specifications:
- Dimensions: 11.2 x 9.1 x 6.8 inches
- Weight: 6.6 lbs
- Print Method: Thermal Transfer
- Resolution: 300 dpi
- Connectivity: USB, Ethernet (optional)
- Print Speed: Up to 127mm/sec
Purpose of Use:
These printers are particularly effective for businesses that need robust, reliable labeling solutions for tracking assets, managing inventory, or shipping products. They are also ideal for regulatory compliance labeling in manufacturing and distribution.
How to Use:
To begin using the XP-H400B/XP-H400E, connect them to a computer or network via USB or Ethernet, load the thermal ribbon and label stock, configure the settings through the included software or onboard control panel, and start printing. The intuitive interface and easy media loading system reduce setup time and increase operational efficiency.
Supported OS/Application/Industries:
These printers support various operating systems, including Windows, ensuring easy integration into most business environments. They are invaluable in sectors like manufacturing, logistics, and retail where high-quality and durable labeling is crucial.
Benefits & Compatibility:
- Enhanced Label Durability: Ideal for applications where labels must withstand harsh conditions.
- Increased Operational Efficiency: High-speed printing capabilities minimize downtime.
- Versatility: Supports a wide range of label materials and sizes, offering flexibility across different applications.
Warranty and FAQs:
Includes a standard one-year warranty covering manufacturing defects. For additional support, customers can access the FAQ section or reach out to our customer service team for more personalized assistance.
Packaging/Weight/Dimension:
Includes the Xprinter XP-H400B/XP-H400E printer, power adapter, USB cable, software CD, user manual, and a sample ribbon. The product is securely packaged to ensure it arrives in excellent condition and is ready for immediate deployment.
Shop Today & Receive Your Delivery Across the UAE!
Order your Xprinter XP-H400B/XP-H400E now and benefit from our efficient delivery services across the UAE. Enhance your business operations with this top-rated thermal transfer printer.
Best Price Guarantee:
We offer the XP-H400B/XP-H400E at competitive prices, with a price match guarantee to ensure you receive the best deal available.
After Sales Support:
Our dedicated support team is available to assist with any post-purchase inquiries or issues, providing expert advice and timely solutions to ensure optimal performance of your printer.
Request for Customer Reviews and Testimonials:
We value your feedback! If you have experience with the Xprinter XP-H400B/XP-H400E, please share your review to help us improve and assist other customers in making informed decisions.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the Xprinter XP-H400B/XP-H400E. We strive to keep all products in stock but recommend verification to ensure prompt delivery.
Get in Touch:
For more information about the Xprinter XP-H400B/XP-H400E or any other inquiries, please contact our expert support team. We're here to help you find the best printing solutions to fit your needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are illustrative and may not accurately represent the actual product. Before making a purchase, please verify all details with our sales team to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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