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NEOTECH

Star SP312 Paper Rolls (2 Ply)

Star SP312 Paper Rolls (2 Ply)

Regular price Dhs. 840.00 AED
Regular price Dhs. 985.00 AED Sale price Dhs. 840.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Upgrade your transaction recordings with Star SP312 2 Ply Paper Rolls. Perfect for businesses needing duplicate receipts. Order now for efficient and reliable printing!


Overview:

Optimize your printing capabilities with Star SP312 2 Ply Paper Rolls, specifically engineered for the Star SP312 printers. These rolls are designed to produce two copies of each print, ideal for businesses that require a customer and merchant copy for transactions.

Product Description:

The Star SP312 2 Ply Paper Rolls are essential for environments where duplicate documentation is necessary. Each roll features a white top sheet and a yellow bottom sheet, ensuring clear, crisp prints for both copies. Made from high-quality paper, these rolls prevent jams and enhance the functionality of your printing operations.

Key Features:

  • Two-Ply Configuration: Provides an instant duplicate copy for record-keeping and customer receipts.
  • High-Quality Paper: Ensures clear and legible prints with every transaction.
  • Easy to Load: Designed for quick and hassle-free installation in your Star SP312 printer.
  • Long Roll Length: Reduces the frequency of roll replacements, enhancing operational efficiency.

Product Quality and Performance:

Star SP312 2 Ply Paper Rolls are manufactured to stringent quality standards, ensuring reliable performance. The two-ply design is perfect for businesses that need to provide a copy to the customer and keep one for their records, such as in the hospitality and retail sectors.

Specifications:

  • Type: 2 Ply carbonless paper rolls
  • Width: Compatible with the Star SP312 printer specifications
  • Length: Extended length for fewer roll changes
  • Compatibility: Specifically made for Star SP312 series printers

Purpose of Use:

These paper rolls are designed for businesses that require efficient, reliable double-sided printing. They are perfect for restaurants, cafes, and retail stores where quick service and accurate record-keeping are paramount.

How to Use:

To load the paper roll into your Star SP312 printer, open the printer cover, place the roll with the end feeding from the bottom, ensuring the yellow copy is on the underside. Close the cover and ensure the paper feeds through the designated slot for smooth operation.

Supported OS/Application/Industries:

The Star SP312 2 Ply Paper Rolls are widely used in the hospitality and retail industries, suitable for businesses that prioritize efficient customer transactions and need duplicate records for accounting or customer service purposes.

Benefits & Compatibility:

  • Duplicate Printing: Automatically creates a second copy of each receipt, saving time and reducing errors.
  • Cost-Effective: Minimizes the need for digital backups and additional printing.
  • Consistent Quality: Provides dependable print quality, enhancing customer satisfaction.

Warranty and FAQs:

These paper rolls come with a manufacturer’s warranty that covers defects in materials and workmanship. For more information on optimizing the use of your 2 Ply paper rolls, please visit our FAQ section.

Packaging/Weight/Dimension:

Packaged to ensure protection during shipping, each box contains multiple rolls to meet your business needs without frequent reordering.

Shop Today & Receive Your Delivery Across the UAE:

Order your Star SP312 2 Ply Paper Rolls today and benefit from our efficient delivery services, ensuring you maintain uninterrupted operations.

Best Price Guarantee:

We offer competitive pricing on our paper rolls. Find a lower price elsewhere? We'll match it to ensure you receive the best possible deal.

After Sales Support:

Our dedicated customer service team is here to assist with any after-sales questions or issues, committed to ensuring you have a smooth experience with your purchase.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experience with the Star SP312 2 Ply Paper Rolls to help us improve and guide other customers.

Stock Availability:

Contact us to confirm the availability of the Star SP312 2 Ply Paper Rolls before placing your order to ensure timely delivery. Products are typically available within 10-15 working days.

Get in Touch:

For more information or additional assistance, reach out to our customer support team. We are committed to providing excellent service and support.

Disclaimer:

All information provided is for general purposes only and is subject to change without notice. Product images are illustrative and may not accurately reflect the actual product. Verify all product details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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