NEO Digital
POSIFLEX RT-2016-G2
POSIFLEX RT-2016-G2
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Empower your retail operations with the POSIFLEX RT-2016-G2, featuring a sleek design and powerful functionality for unmatched efficiency. Explore at NEOTECH!
Overview:
The POSIFLEX RT-2016-G2 POS Terminal is engineered to deliver exceptional performance in retail and hospitality settings, combining advanced technology with user-friendly features to streamline operations and enhance customer interactions.
Product Description:
With its 15.6-inch widescreen display and robust processing capabilities, the POSIFLEX RT-2016-G2 is designed for high-volume environments where speed and reliability are key. This terminal not only processes transactions quickly but also improves the overall customer experience with its sleek, modern design and intuitive touchscreen interface.
Key Features:
- High-Speed Performance: Equipped with a powerful processor to handle transactions and applications efficiently.
- Large Touchscreen: A 15.6-inch widescreen display offers enhanced visibility and interactive capabilities.
- Sleek, Modern Design: Features a slim profile that complements any retail or hospitality setting.
- Energy Efficient: Optimized for low power consumption to help reduce operating costs.
Product Quality and Performance:
The POSIFLEX RT-2016-G2 is built to last, with high-quality materials that withstand the demands of daily use in busy commercial environments. Its reliability and performance are rigorously tested to ensure it meets the needs of businesses focused on providing fast and effective customer service.
Specifications:
- Processor: Advanced, high-speed processor for optimal performance.
- Display: 15.6-inch capacitive touchscreen for a responsive user experience.
- Connectivity: Comprehensive connectivity options including USB, Ethernet, and optional Wi-Fi.
- OS Compatibility: Supports various operating systems for flexible software integration.
Purpose of Use:
Ideal for retail stores, cafes, and restaurants, the POSIFLEX RT-2016-G2 is perfect for businesses that require a reliable and efficient POS system to manage extensive customer transactions and improve service delivery.
How to Use:
The POSIFLEX RT-2016-G2 is easy to set up and operate. Connect it to your network, configure the necessary peripherals, and install your chosen POS software. Regular maintenance involves simple cleaning and software updates to ensure continued high performance.
Supported OS/Application/Industries:
This POS terminal is versatile enough to support a range of applications, making it suitable for various industries including retail, hospitality, and service sectors. Its adaptability ensures it can meet specific business requirements.
Benefits & Compatibility:
- Enhanced User Experience: Provides a fast, intuitive interface that reduces transaction times and improves customer interactions.
- Space-Saving Design: Its compact footprint allows for efficient use of space without sacrificing functionality.
- Long-Term Investment: Durable construction and low maintenance requirements make it a cost-effective solution for any business.
Warranty and FAQs:
Includes a comprehensive one-year warranty, with extensive support available through our online FAQ section and direct customer service for troubleshooting and queries.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to ensure it arrives in perfect condition.
- Weight: Approximately 6 kg, designed for stability and ease of installation.
- Dimensions: 410 mm x 300 mm x 210 mm, ideal for fitting into various operational setups.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX RT-2016-G2 today from NEOTECH and benefit from our reliable delivery service across the UAE. Elevate your business operations with this state-of-the-art POS system!
Best Price Guarantee:
NEOTECH offers the POSIFLEX RT-2016-G2 at competitive prices. Find a lower price elsewhere? We will match it to ensure you get the best value for your investment.
After Sales Support:
Our commitment to your satisfaction extends beyond the sale. We provide exceptional after-sales support to ensure your POS system continues to perform optimally.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the POSIFLEX RT-2016-G2 to help us continue improving our products and services.
Stock Availability:
Please contact us to confirm the availability of the POSIFLEX RT-2016-G2 before placing your order. While we aim to maintain accurate stock levels, availability can vary, and products are typically ready to ship within 10-15 working days after order confirmation.
Get in Touch:
For more information about the POSIFLEX RT-2016-G2 or any other inquiries, please contact our expert team. We are here to provide you with all the support you need.
Disclaimer:
All information about the POSIFLEX RT-2016-G2 on NEOTECH's website is for informational purposes only and subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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