NEOTECH
Bixolon B-Gate Thermal Paper Rolls
Bixolon B-Gate Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your B-Gate printing system with our Bixolon B-Gate Thermal Paper Rolls. Designed for crisp, durable outputs, perfect for retail and hospitality environments. Shop now for consistent performance!
Overview:
Bixolon B-Gate Thermal Paper Rolls are specifically designed to maximize the performance of Bixolon B-Gate printers. These rolls ensure high-quality, consistent output, making them ideal for retail, hospitality, or any business requiring reliable and efficient receipt printing.
Product Description:
Enhance your Bixolon B-Gate printer's capabilities with these premium thermal paper rolls. Each roll is engineered to provide exceptional print clarity and efficiency, crucial for producing professional-looking receipts, tickets, and daily transaction records. The special thermal coating ensures each print is sharp and smudge-free, which is vital for maintaining high customer service standards.
Key Features:
- High-Quality Output: Ensures sharp, clear prints ideal for text and detailed graphics.
- Efficient Performance: Designed to prevent paper jams and ensure a consistent feed for continuous printing.
- Long-Lasting Impressions: Thermal paper technology provides prints that are resistant to fading, oil, and water.
- Eco-Friendly: Produced sustainably, these paper rolls are recyclable, aligning with your business’s environmental goals.
Product Quality and Performance:
Bixolon B-Gate Thermal Paper Rolls are made to rigorous specifications to ensure seamless compatibility with your B-Gate printers. The paper's quality not only enhances the device's performance but also prolongs the lifespan of your printer's thermal print head by preventing wear and tear.
Specifications:
- Compatibility: Specially designed for Bixolon B-Gate printers.
- Roll Dimensions: Perfectly sized to fit and function within the B-Gate printer series.
- Paper Type: Premium thermal paper, ideal for all receipt and ticket printing needs.
- Pack Size: Available in bulk to accommodate high-volume business needs.
Purpose of Use:
These thermal paper rolls are essential for businesses utilizing Bixolon B-Gate printers in environments where quick and clear printing is necessary, such as point-of-sale locations in retail stores or dining receipts in restaurants.
How to Use:
- Open the printer compartment: Follow your specific Bixolon B-Gate printer model’s instructions to access the paper loading area.
- Remove the old roll: Discard any remaining paper from the previous roll.
- Load the new roll: Place the new thermal paper roll ensuring the paper unwinds from the bottom and feeds toward the front.
- Close the compartment: Secure the printer's cover and run a test print to ensure the roll is properly installed and the print quality meets expectations.
Supported Industries:
Ideal for the retail and hospitality sectors, where fast and effective printing solutions are critical for efficient customer service.
Benefits & Compatibility:
Using Bixolon B-Gate Thermal Paper Rolls in your B-Gate printer ensures optimal functionality and high-quality outputs, crucial for businesses that rely on printed receipts to serve customers effectively.
Warranty and FAQs:
Refer to the product packaging for warranty details. For additional support and troubleshooting, consult the Bixolon support page or contact customer service directly.
Packaging/Weight/Dimension:
- Packaging: Each roll is individually wrapped to maintain integrity and protect against environmental conditions.
- Weight: Varies based on the number of rolls per package.
- Dimensions: Specifically tailored to fit the Bixolon B-Gate printer series.
Shop Today & Receive Your Delivery Across the UAE!
Order your Bixolon B-Gate Thermal Paper Rolls today and take advantage of our quick, reliable delivery service. Keep your business operations smooth with our high-quality printing products.
Best Price Guarantee:
We monitor our prices to ensure you get the best deal. If you find the same product cheaper elsewhere, we are committed to matching it.
After Sales Support:
Our customer service team is ready to assist with any questions or issues you may have regarding your purchase of Bixolon B-Gate Thermal Paper Rolls, ensuring a smooth and satisfying experience.
Request for Customer Reviews and Testimonials:
We appreciate your feedback! Please share your experience using the Bixolon B-Gate Thermal Paper Rolls to help us improve our services and assist other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the Bixolon B-Gate Thermal Paper Rolls before placing your order. They are typically in stock and ready to ship, ensuring that you experience minimal downtime in your operations.
Get in Touch:
For any further inquiries or specific needs, please contact our customer service team. We are here to help you find the best solutions for your business’s printing requirements.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52





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