NEOTECH
Bixolon SRP-370 Thermal Paper Rolls
Bixolon SRP-370 Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize the efficiency of your Bixolon SRP-370 printer with our high-quality thermal paper rolls. Designed for durable, sharp outputs in retail and hospitality. Buy now for exceptional print clarity!
Overview:
Bixolon SRP-370 Thermal Paper Rolls are specially formulated to enhance the performance of the Bixolon SRP-370 printers, providing clear, durable prints ideal for high-traffic settings such as retail stores, restaurants, and healthcare facilities.
Product Description:
Optimize your printing capabilities with Bixolon SRP-370 Thermal Paper Rolls, designed to deliver consistent and high-quality outputs. Each roll features a premium thermal coating that ensures sharp, black text and vivid graphics, critical for producing professional and legible receipts, tickets, and transaction records.
Key Features:
- Superior Print Quality: Ensures sharp, detailed prints perfect for detailed receipts and documentation.
- Efficient Performance: Engineered to prevent paper jams and ensure a consistent feed, crucial for uninterrupted printing during peak hours.
- Durable Impressions: Thermal technology provides resistance to oil, water, and heat, ensuring that prints remain clear and legible over time.
- Eco-Friendly Choice: Made from sustainably sourced materials, these rolls are recyclable and minimize environmental impact.
Product Quality and Performance:
Bixolon SRP-370 Thermal Paper Rolls are produced to exact specifications to ensure they work flawlessly with your SRP-370 printer. This high level of compatibility enhances the printer's functionality and ensures optimal print quality, which is essential for maintaining customer satisfaction and operational efficiency.
Specifications:
- Compatibility: Tailored for the Bixolon SRP-370 printer series.
- Roll Dimensions: Optimally sized to maximize printer uptime and reduce maintenance needs.
- Paper Type: High-quality thermal paper designed for extensive receipt and ticket printing.
- Pack Size: Available in multiple quantities to suit various business needs, from small to large volume users.
Purpose of Use:
These thermal paper rolls are ideal for businesses that rely on quick and reliable printing, such as retail outlets, dining establishments, and healthcare providers. They ensure that every printout from the SRP-370 printer maintains high clarity and durability.
How to Use:
- Open the printer cover: Follow the specific instructions for the Bixolon SRP-370 to access the paper loading area.
- Remove the used roll: Discard any remaining paper from the old roll.
- Insert the new roll: Ensure the new roll is placed correctly, with the paper unwinding from the bottom and feeding out from the top.
- Secure the roll and close the cover: Lock the printer cover back into place and run a test print to check the new roll’s alignment and print quality.
Supported Industries:
Perfect for sectors that demand fast and efficient service, such as retail, hospitality, and healthcare, where quick customer transactions are common.
Benefits & Compatibility:
Using Bixolon SRP-370 Thermal Paper Rolls ensures your printer delivers consistent and reliable performance. This reduces the likelihood of printing issues, which can disrupt business operations, and enhances customer service by providing clear and quick receipts.
Warranty and FAQs:
Refer to the product packaging for warranty details. For more information, troubleshooting tips, or FAQs, visit the Bixolon support page or consult the printer’s manual.
Packaging/Weight/Dimension:
- Packaging: Each roll is individually wrapped to ensure protection and maintain quality.
- Weight: Depends on the number of rolls per package.
- Dimensions: Precisely cut to fit the SRP-370 printer specifications.
Shop Today & Receive Your Delivery Across the UAE!
Order your Bixolon SRP-370 Thermal Paper Rolls today and benefit from our reliable delivery service. Keep your operations running smoothly with our premium printing supplies.
Best Price Guarantee:
We constantly monitor our prices to ensure you receive the best value. If you find a lower price elsewhere, we are committed to matching it.
After Sales Support:
Our customer service team is available to help with any queries or issues regarding your purchase of Bixolon SRP-370 Thermal Paper Rolls, ensuring a hassle-free experience from order to delivery.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable. Please share your experiences with the Bixolon SRP-370 Thermal Paper Rolls to help us improve our service and assist other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the Bixolon SRP-370 Thermal Paper Rolls before placing your order. They are typically in stock and ready to ship, ensuring no delay in your printing needs.
Get in Touch:
For further inquiries or specific requirements, please contact our customer service team. We are here to ensure you find the best solutions for your printing needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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