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NEO Digital

POSIFLEX TM-5116

POSIFLEX TM-5116

Regular price Dhs. 4,786.00 AED
Regular price Dhs. 4,949.00 AED Sale price Dhs. 4,786.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the POSIFLEX TM-5116, a 16-inch touch monitor designed for superior performance in retail, hospitality, and corporate settings. Experience enhanced user interactions with its high-resolution display at NEOTECH!


Overview:
The POSIFLEX TM-5116 is a 16-inch touch monitor crafted to provide businesses with an enhanced interactive experience. This device is ideal for applications requiring a larger display, such as detailed graphical interfaces in retail, hospitality, or corporate environments.

Product Description:
Featuring a projected capacitive touchscreen, the TM-5116 offers precise touch response and high-quality visual output. Its larger screen size enhances visibility and interaction, making it perfect for use in settings where clear display and responsive touch are crucial, such as point-of-sale systems, information kiosks, and interactive customer service stations.

Key Features:

  • 16-Inch Projected Capacitive Touchscreen: Delivers a spacious and responsive touch area for improved user engagement.
  • High Resolution: Ensures crisp and vivid visuals, enhancing the clarity of displayed information.
  • Durable Construction: Built to withstand rigorous use in commercial environments.
  • Flexible Mounting Options: Compatible with various mounting setups to accommodate different space configurations and user needs.

Product Quality and Performance:
The POSIFLEX TM-5116 is constructed with premium materials to ensure durability and longevity. Its capacitive touch technology is highly reliable, providing consistent and swift touch recognition that can handle the high demands of busy environments.

Specifications:

  • Display Type: 16-inch TFT LCD with LED backlighting for enhanced color and energy efficiency.
  • Touch Technology: Projected Capacitive touch technology for multi-touch support and fine interaction detail.
  • Resolution: Supports high-definition resolutions, offering excellent image quality for detailed visuals.
  • Connectivity Options: Equipped with standard connectivity ports such as VGA, HDMI, and USB for versatile use.

Purpose of Use:
This touch monitor is particularly effective for enhancing customer service interfaces, streamlining transaction processes, and displaying complex information in sectors like retail, hospitality, healthcare, and education.

How to Use:
Connect the TM-5116 to your computing system via HDMI or VGA for video output and USB for touch functionality. Adjust the display and touch settings to meet your specific requirements. Install the monitor using the provided stand or mount it according to your spatial needs.

Supported OS/Application/Industries:
The TM-5116 is compatible with various operating systems, including Windows, Linux, and Android, making it adaptable for a broad range of business applications and industries.

Benefits & Compatibility:

  • Enhanced User Experience: The larger screen and responsive touch capabilities improve user interaction and satisfaction.
  • Increased Visibility: Ideal for displaying detailed content, which can enhance user understanding and interaction.
  • Adaptable and Versatile: Easily integrates into existing systems and is suitable for a variety of business environments.

Warranty and FAQs:
Comes with a standard one-year warranty, with extended options available. A comprehensive FAQ section and support services provide assistance with setup, operation, and maintenance.

Packaging/Weight/Dimension:

  • Packaging: Carefully packaged to protect the unit during transit.
  • Weight: Designed to be sturdy yet manageable for installation and adjustment.
  • Dimensions: Optimally sized to enhance user interaction without occupying excessive space.

Shop Today & Receive Your Delivery Across the UAE:
Order your POSIFLEX TM-5116 from NEOTECH and benefit from our reliable delivery services. Upgrade your interactive displays and improve operational efficiency with a high-quality touch monitor!

Best Price Guarantee:
NEOTECH offers the POSIFLEX TM-5116 at competitive prices, ensuring you receive excellent value for your investment with our best price guarantee.

After Sales Support:
Our commitment to customer satisfaction includes providing comprehensive after-sales support to assist with any technical or operational challenges, ensuring your touch monitor continues to operate efficiently.

Request for Customer Reviews and Testimonials:
We encourage feedback on the POSIFLEX TM-5116 to help us continue to improve our products and services. Your experiences are crucial to our product development and customer service efforts.

Stock Availability:
Before placing your order for the POSIFLEX TM-5116, please contact us to confirm stock availability. Products may be available within 10-15 working days after your order confirmation. We strive to maintain accurate stock levels and ensure timely delivery.

Get in Touch:
For more detailed information about the POSIFLEX TM-5116 or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring that your ordering process is as seamless as possible.

Disclaimer:
All information about the POSIFLEX TM-5116 on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability of products are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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