NEOTECH
Star SP742 Paper Rolls (2 Ply)
Star SP742 Paper Rolls (2 Ply)
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your printer's efficiency with Star SP742 2 Ply Paper Rolls. Perfect for dual-copy printing needs. Durable and reliable. Order now and enhance your receipt management!
Overview:
Star SP742 2 Ply Paper Rolls are engineered to meet the specific demands of high-volume kitchens and service environments, offering exceptional durability and reliability for dual-copy printing.
Product Description:
The Star SP742 2 Ply Paper Rolls are designed to deliver excellent performance in your Star SP742 printers. These rolls are ideal for businesses that require two copies of each printout, such as kitchens and customer service areas. The top layer provides a crisp, clear receipt, while the second layer creates a duplicate record for kitchen orders or customer retention.
Key Features:
- Dual-Layer Printing: Provides two copies of each transaction for improved record-keeping.
- High-Quality Paper: Ensures sharp print quality and minimal smearing.
- Long-Lasting Rolls: Each roll contains ample length to reduce the frequency of replacements.
Product Quality and Performance:
Manufactured to withstand the heat and humidity of kitchen environments, Star SP742 2 Ply Paper Rolls resist jamming and smudging, ensuring continuous operation without interruptions. The paper is specifically formulated to work seamlessly with your Star SP742 impact printer, maximizing print clarity and durability.
Specifications:
- Compatible Printer: Specially designed for the Star SP742 impact printers.
- Roll Dimensions: Width - 76mm (standard width for SP742), Length - varies depending on the specific product option.
- Packaging: Rolls are shrink-wrapped to protect against moisture and dust.
Purpose of Use:
Ideal for restaurants, cafes, and any business environment where duplicate receipts are necessary. These 2 Ply rolls are perfect for printing customer and kitchen copies simultaneously, streamlining operations and improving order accuracy.
How to Use:
Easily install the roll into your Star SP742 printer, ensuring the paper feeds from the bottom to optimize the printing capabilities. The dual-layer design automatically creates two copies with each print command.
Supported Applications:
Perfect for order tracking in kitchens, customer transaction records at points of sale, and any setting where duplicate records are essential.
Benefits & Compatibility:
- Efficient Operations: Facilitates smooth business operations with reliable duplicate printing.
- Eco-Friendly Options: Made from sustainable sources to reduce environmental impact.
- Cost-Effective: Bulk purchasing options available for additional savings.
Warranty and FAQs:
Visit our FAQ section for more information on storage, usage, or compatibility, or contact our customer support directly for immediate assistance.
Packaging/Weight/Dimension:
Each box contains multiple rolls, ensuring you have a sufficient supply. The packaging is designed to keep the paper in optimal condition during storage and use.
Shop Today & Receive Your Delivery Across the UAE!
Order your Star SP742 2 Ply Paper Rolls today to ensure you never run out of the essential supplies needed to keep your operations running smoothly.
Best Price Guarantee:
We offer competitive pricing on our Star SP742 2 Ply Paper Rolls. If you find a lower price elsewhere, let us know, and we will match it.
After Sales Support:
Our customer support team is available to assist with any questions or concerns you may have about our products, ensuring you get the most out of your purchase.
Request for Customer Reviews and Testimonials:
Your feedback is important to us. Please leave a review or testimonial about your experience with the Star SP742 2 Ply Paper Rolls to help other customers make informed decisions.
Stock Availability:
Contact us to verify the availability of the Star SP742 2 Ply Paper Rolls before placing your order to ensure timely delivery.
Get in Touch:
For further information about our products or to discuss bulk orders, please contact our sales team. We are here to provide the best solutions for your business needs.
Disclaimer:
Product specifications and availability may vary. Images are for illustrative purposes only and may not accurately represent the actual product. Confirm all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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