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NEOTECH

ExaDigm XD1000 Thermal Paper Rolls

ExaDigm XD1000 Thermal Paper Rolls

Regular price Dhs. 100.00 AED
Regular price Dhs. 132.00 AED Sale price Dhs. 100.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Upgrade your ExaDigm XD1000 terminal's printing capabilities with our premium thermal paper rolls. Designed for crisp, durable prints. Shop now for reliable and consistent results!

Overview:

Ensure optimal performance and high-quality printouts with our ExaDigm XD1000 Thermal Paper Rolls, specifically designed for compatibility with the ExaDigm XD1000 terminal. These rolls are essential for businesses that require fast, clear, and reliable printing to keep their operations running smoothly.

Product Description:

Our ExaDigm XD1000 Thermal Paper Rolls are engineered to meet the specific demands of the ExaDigm XD1000 terminal, ensuring flawless functionality and superior print quality. Made from top-quality thermal paper, these rolls deliver sharp, readable prints for every transaction, helping to maintain the professionalism and efficiency of your service.

Key Features:

  • Perfectly Compatible with ExaDigm XD1000: Designed to work seamlessly with your ExaDigm XD1000 terminal.
  • High-Quality Prints: Provides crisp, clear text and graphics, enhancing the readability of receipts and reports.
  • Durable and Reliable: Built to resist fading, oil, and water, ensuring receipts last longer.
  • Smooth Operation: Manufactured to prevent paper jams, reducing maintenance needs and downtime.

Quality and Performance:

These thermal paper rolls are produced under strict quality control to ensure they provide consistent, exceptional results. The specialized thermal coating optimizes print clarity and durability, making it ideal for printing detailed receipts and transaction records that withstand various environmental conditions.

Specifications:

  • Paper Type: Thermal
  • Roll Width: 2.25 inches (57mm)
  • Roll Length: 85 feet (26m)
  • Core Size: 0.5 inches (12.7mm)

Intended Use:

Designed for use in any retail, hospitality, or service environment employing the ExaDigm XD1000 terminal. These rolls are perfect for businesses needing to produce quick and clear prints of transactions, ensuring efficient customer service.

Installation and Usage:

Easily replace your old paper roll by opening the paper compartment of the ExaDigm XD1000 terminal, removing the spent roll, inserting the new roll with the paper feeding from the bottom, and closing the compartment. This quick change allows you to continue operations with minimal interruption.

Supported Industries:

  • Retail: Essential for stores requiring fast and efficient checkout processes.
  • Hospitality: Ideal for restaurants and hotels needing to print bills and service charges swiftly.
  • Healthcare: Suitable for clinics and pharmacies where quick, clear billing is crucial.

Benefits:

  • Enhanced Customer Experience: Quick and clear receipts improve service and reduce wait times.
  • Operational Efficiency: Extended roll length and reduced paper jams enhance workflow and productivity.
  • Cost-Effective: Competitive pricing offers great value, minimizing operational expenses.

Warranty and Support:

Offered with a manufacturer’s warranty covering defects in materials and workmanship, supported by our customer service team ready to assist with any product-related inquiries or issues.

Packaging Details:

  • Package Contents: Available in boxes of 50 rolls.
  • Package Weight: Approximately 5 kg (11 lbs).

Order Today:

Secure a steady supply of ExaDigm XD1000 Thermal Paper Rolls to ensure your business transactions are always smooth and professional. Available for immediate delivery, these rolls are indispensable for maintaining the effectiveness of your payment processing.

Best Price Guarantee:

We monitor our prices to ensure you receive the best possible deal. If you find a lower price for the same product elsewhere, we will match it.

After-Sales Support:

Our customer service team is committed to providing excellent support. Contact us for any after-sales concerns to ensure your complete satisfaction with our products.

Customer Reviews:

We encourage our customers to leave feedback to help us improve our services. Your insights are valuable in helping us serve you better.

Stock Availability:

Please contact us to confirm the availability of our thermal paper rolls and to arrange for prompt delivery tailored to your needs.

Get in Touch:

For more detailed information or assistance with your order, please contact our customer support team. We are here to help ensure a seamless and satisfactory purchasing experience.

Disclaimer:

All information provided is for general purposes only and may change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Confirm all details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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