NEOTECH
Dejavoo V9S / V9S Plus Thermal Paper Rolls
Dejavoo V9S / V9S Plus Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure Dejavoo V9S / V9S Plus Thermal Paper Rolls for consistent, high-quality printing. Ideal for dynamic business environments. Fast delivery available. Order now!
Overview:
Dejavoo V9S / V9S Plus Thermal Paper Rolls are tailored to meet the demands of businesses using Dejavoo V9S or V9S Plus terminals. These rolls are designed for sectors requiring quick, accurate, and clear printing, such as retail, hospitality, and financial services.
Product Description:
The Dejavoo V9S / V9S Plus Thermal Paper Rolls ensure optimal performance of your terminals, delivering sharp and durable prints essential for effective transaction processing. These rolls are made to prevent jamming and curling, enhancing the reliability and efficiency of your printing operations.
Key Features:
- High-Quality Prints: Produces crisp, clear texts and images.
- Reliable Performance: Specially designed to reduce printer interruptions.
- Enhanced Durability: Made with thermal paper that resists fading and wear.
- Custom Fit: Exclusively designed for compatibility with Dejavoo V9S and V9S Plus terminals.
Product Quality and Performance:
Dejavoo V9S / V9S Plus Thermal Paper Rolls are manufactured under strict quality standards to ensure they deliver consistent results. The quality of the paper and its thermal coating are optimized to maintain print clarity over time, making them suitable for both immediate receipts and long-term archives.
Specifications:
- Material: High-grade thermal paper.
- Width: 57mm.
- Length: Approximately 50 feet per roll.
- Compatibility: Specifically for Dejavoo V9S and V9S Plus terminals.
Purpose of Use:
These thermal paper rolls are essential for businesses that need to keep a reliable record of transactions. They are ideal for printing receipts, financial documents, and other critical business records swiftly and clearly.
How to Use:
Install the roll by opening the printer compartment of your Dejavoo terminal, placing the new roll with the end of the paper feeding from the bottom, ensuring smooth operation and reducing the risk of jams.
Supported OS/Application/Industries:
Perfect for use in retail, hospitality, or any financial sector utilizing Dejavoo V9S or V9S Plus terminals, where efficient and reliable printing is crucial.
Benefits & Compatibility:
- Streamlined Transactions: Quick and clear printing speeds up the transaction process.
- Long-Lasting Results: Prints remain legible for years, ideal for record keeping.
- Tailor-Made for Dejavoo Terminals: Ensures flawless functionality with specific terminal models.
Warranty and FAQs:
Comes with a standard manufacturer's warranty. For more detailed information on how to maximize the use of your thermal paper rolls, please refer to our FAQs section.
Packaging/Weight/Dimension:
Each box contains multiple rolls, ensuring you have ample supply. The packaging is designed to protect the rolls during transit and storage, maintaining their quality.
Shop Today & Receive Your Delivery Across the UAE!
Order your Dejavoo V9S / V9S Plus Thermal Paper Rolls now and take advantage of our efficient delivery services across the UAE, keeping your business operations smooth and uninterrupted.
Best Price Guarantee:
We offer competitive pricing on our Dejavoo V9S / V9S Plus Thermal Paper Rolls. If you find a lower price elsewhere, we’ll match it to ensure you get the best deal.
After Sales Support:
Our commitment to customer satisfaction includes providing excellent after-sales support. Contact us for any questions or assistance needed with the Dejavoo V9S / V9S Plus Thermal Paper Rolls.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the Dejavoo V9S / V9S Plus Thermal Paper Rolls to help us serve you better.
Stock Availability:
Please contact us to confirm the availability of Dejavoo V9S / V9S Plus Thermal Paper Rolls before placing your order. They are generally available within 10-15 working days after order confirmation.
Get in Touch:
For any inquiries or additional information about our products, our expert team is ready to assist you. Contact us today!
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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