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NEOTECH

Dejavoo Z11 Credit Card Terminal Ethernet / WiFi / Contactless

Dejavoo Z11 Credit Card Terminal Ethernet / WiFi / Contactless

Regular price Dhs. 2,860.00 AED
Regular price Dhs. 3,564.00 AED Sale price Dhs. 2,860.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Optimize your payment processes with the Dejavoo Z11 Credit Card Terminal, featuring versatile connectivity options including Ethernet, WiFi, and contactless capabilities for fast, secure, and convenient transactions.


Overview

The Dejavoo Z11 Credit Card Terminal is a multifunctional device engineered to enhance payment processing efficiency in any retail or hospitality setting. Equipped with Ethernet, WiFi, and contactless functionalities, this terminal offers businesses a flexible and secure solution for handling a variety of payment methods.

Product Description

Designed for ease of use and robust performance, the Dejavoo Z11 Credit Card Terminal supports NFC/contactless payments, EMV chip cards, and magnetic stripe cards, providing versatility across all transaction types. Its WiFi and Ethernet capabilities ensure reliable connectivity, while its contactless feature speeds up transaction times and enhances customer convenience.

Key Features

  • Multiple Connectivity Options: Includes Ethernet and WiFi to ensure continuous connectivity across various environments.
  • Contactless Payment Compatibility: Supports NFC technology for tap-and-go payments, increasing throughput during peak times.
  • Secure Transactions: Utilizes the latest encryption standards to secure customer data during each transaction.
  • User-Friendly Interface: Features a clear, easy-to-navigate touchscreen, simplifying operations for staff.
  • Durable Design: Built to withstand the demands of daily use in busy retail and hospitality environments.
  • Comprehensive Payment Support: Accepts all major card types, including EMV chip and magnetic stripe cards.

Product Quality and Performance

The Dejavoo Z11 is designed for high reliability and enduring performance, ensuring businesses can process payments effectively without interruptions. Its robust construction and advanced security features provide peace of mind, knowing that each transaction is secure and data privacy is maintained.

Specifications

  • Connectivity: Ethernet, WiFi
  • Payment Acceptance: NFC/contactless, EMV chip, magnetic stripe
  • Display: Full-color touchscreen
  • Security: PCI compliant with the latest encryption technology
  • Physical Dimensions: Compact and sturdy design suitable for countertop use

Purpose of Use

Ideal for retail shops, restaurants, cafes, and any other customer-facing businesses that require a fast, reliable, and secure payment processing system. It is especially beneficial in high-traffic areas where speed and efficiency are paramount.

How to Use

  1. Connect the terminal to your network via Ethernet or configure WiFi settings.
  2. Train staff on how to process payments using the touchscreen interface and different payment methods.
  3. Position the terminal in an easily accessible area for customers to facilitate quick payment processing.
  4. Regularly update the device firmware and security settings to ensure optimal performance and security.

Supported Industries

This terminal is particularly useful in the retail, hospitality, and service industries, where a variety of payment methods and quick transaction processing are crucial.

Benefits & Compatibility

  • Enhanced Efficiency: Quick processing of various payment types helps reduce queues and improve customer satisfaction.
  • Flexible Connectivity: Can switch between Ethernet and WiFi depending on the available infrastructure.
  • Increased Security: Advanced security protocols protect against fraud and ensure customer data integrity.

Warranty and FAQs

Includes a manufacturer’s warranty, the details of which can be found in the product documentation. For more information, please consult the FAQ section on the manufacturer’s website or contact customer support.

Packaging/Weight/Dimension

Ships with all necessary accessories for immediate setup and use, securely packaged to prevent damage during transit.

Order Today & Improve Your Transaction Processing!

Invest in the Dejavoo Z11 Credit Card Terminal today to take advantage of its advanced features and streamline your payment systems.

Best Price Guarantee

We offer competitive pricing and will match lower prices found for an identical product.

After Sales Support

Our customer service team is ready to assist with any operational or technical issues, ensuring you maximize the benefits of your new payment terminal.

Request for Customer Reviews and Testimonials

We encourage users to share their experiences with the Dejavoo Z11 to help others understand its benefits and functionalities.

Get in Touch

For additional information or assistance with your order, please contact our customer service team. We are dedicated to providing effective payment solutions tailored to your business needs.

Stock Availability

Please contact us to confirm the availability of the Dejavoo Z11 Credit Card Terminal. This product is generally available and ready for shipment.

Disclaimer

All information provided is for general reference only and may be subject to change without notice. Confirm all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability may vary

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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