NEOTECH
Dejavoo Vega 3000 Thermal Paper Rolls
Dejavoo Vega 3000 Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Stock up on Dejavoo Vega 3000 Thermal Paper Rolls for your payment terminals, designed to deliver crisp and long-lasting receipts for every transaction.
Overview
The Dejavoo Vega 3000 Thermal Paper Rolls are specifically designed to match the printing needs of the Dejavoo Vega 3000 series terminals. These high-quality thermal paper rolls ensure that every printout is clear and durable, making them ideal for businesses that require consistent, reliable transaction records.
Product Description
These thermal paper rolls are made to fit perfectly with your Dejavoo Vega 3000 terminals. They are crafted from premium thermal paper that produces sharp black images and text, ensuring that each receipt is easy to read and resistant to fading. Suitable for retail shops, restaurants, and any business that relies on quick and efficient customer transactions, these paper rolls are an essential supply for keeping your operations running smoothly.
Key Features
- Optimized Compatibility: Designed specifically for use with Dejavoo Vega 3000 series terminals.
- High-Quality Printouts: Produces sharp, black images and text for easy readability.
- Long-Lasting: Thermal paper is resistant to oils, plasticizers, and environmental conditions, ensuring receipts don't fade over time.
- Bulk Options Available: Comes in packs to accommodate high-volume usage, reducing the need for frequent reordering.
- Eco-Friendly: Made from BPA-free paper, offering a safer and more sustainable choice for receipt printing.
Product Quality and Performance
Dejavoo Vega 3000 Thermal Paper Rolls are manufactured to the highest standards to ensure consistent quality. Each roll provides a smooth and jam-free feed, minimizing downtime and maintenance issues typically associated with inferior paper products.
Specifications
- Roll Dimensions: Standard size to fit Dejavoo Vega 3000 terminals.
- Paper Type: Thermal, BPA-free.
- Pack Size: Available in multiple pack sizes to suit different business needs.
Purpose of Use
These thermal paper rolls are designed for businesses that need to provide customers with quick and clear receipts, such as retail stores, cafes, and service centers. They are particularly useful in environments where transaction speed and accuracy are paramount.
How to Use
- Open the printer compartment of your Dejavoo Vega 3000 terminal.
- Remove any empty paper roll and insert a new Dejavoo Vega 3000 Thermal Paper Roll.
- Ensure the end of the roll is properly aligned for smooth feeding into the printer slot.
- Close the printer compartment and print a test receipt to ensure proper installation.
Supported Models
While these rolls are tailored for the Dejavoo Vega 3000 series, it's advisable to check compatibility with other models if needed.
Benefits & Compatibility
- Reliability: Ensures your terminal prints receipts smoothly and consistently.
- Efficiency: Reduces the need for paper roll changes and maintenance.
- Customer Satisfaction: Provides clear, durable receipts that enhance the customer experience.
Warranty and FAQs
Check product packaging for warranty information. For further queries, visit the manufacturer’s website or contact customer support directly.
Packaging/Weight/Dimension
Packaged to ensure protection during transit, with dimensions and weights optimized for easy handling and storage.
Order Today for Seamless Transaction Printing!
Stock up on Dejavoo Vega 3000 Thermal Paper Rolls to keep your transaction process efficient and reliable.
Best Price Guarantee
We offer competitive pricing on our thermal paper rolls. Find a lower price elsewhere, and we'll match it.
After Sales Support
Our customer service team is available to assist with any questions or issues related to your purchase.
Request for Customer Reviews and Testimonials
We encourage users to share their experiences with the Dejavoo Vega 3000 Thermal Paper Rolls to help others make informed purchasing decisions.
Get in Touch
For more information or assistance with your order, please contact our customer service team. We are dedicated to providing high-quality supplies that meet the needs of your business.
Stock Availability
Please contact us to confirm the availability of Dejavoo Vega 3000 Thermal Paper Rolls. This product is typically in stock and ready for shipment.
Disclaimer
All information provided is for general reference only and is subject to change without notice. Confirm all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability may vary
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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