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NEOTECH

Castles Technology Vega5000S Thermal Paper Rolls

Castles Technology Vega5000S Thermal Paper Rolls

Regular price Dhs. 90.00 AED
Regular price Dhs. 132.00 AED Sale price Dhs. 90.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Ensure smooth and reliable printing with Castles Technology Vega5000S Thermal Paper Rolls, designed for optimal performance in your Vega5000S terminals. Shop now for precision-printed receipts!


Overview:

Castles Technology Vega5000S Thermal Paper Rolls are specifically engineered to meet the demands of the Castles Technology Vega5000S terminals, ensuring consistent and high-quality output for all your transactional needs.

Product Description:

Our Castles Technology Vega5000S Thermal Paper Rolls are designed to deliver clear, sharp receipts and durable printouts, ideal for a wide range of business applications. These rolls are made with premium thermal paper that produces crisp text and images, reducing the risk of fading over time. Compatible exclusively with Vega5000S terminals, these rolls ensure seamless operation, prevent printer jams, and extend the life of your machine.

Key Features:

  • Optimal Print Quality: Produces clean, detailed receipts that enhance readability and customer satisfaction.
  • High Compatibility: Specifically made for Castles Technology Vega5000S terminals.
  • Jam-Free Operation: Manufactured to prevent jams that can cause disruptions and potential damage to printers.
  • Long-Lasting: Each roll provides a considerable amount of paper to reduce the frequency of replacements.

Product Quality and Performance:

The Castles Technology Vega5000S Thermal Paper Rolls are manufactured to the highest standards to withstand the dynamic conditions of retail environments. Our thermal paper maintains its integrity over time, ensuring that every print remains legible long after the transaction date, crucial for record-keeping and customer returns.

Specifications:

  • Paper Type: Thermal, designed for quick and clear printing.
  • Width: Sized to fit perfectly in Vega5000S terminals.
  • Length: Generous length to maximize uptime and reduce roll changes.
  • Core Size: Standard for Vega5000S terminals, ensuring a perfect fit and smooth operation.

Purpose of Use:

These thermal paper rolls are essential for businesses utilizing Castles Technology Vega5000S terminals, including retail stores, restaurants, and any other merchant requiring dependable receipt printing for daily transactions.

How to Use:

Insert the thermal paper roll into your Castles Technology Vega5000S terminal according to the manufacturer’s guidelines, ensuring the paper feeds from the bottom to optimize printer function and quality.

Supported Models/Applications:

Designed exclusively for use with the Castles Technology Vega5000S terminals.

Benefits & Compatibility:

  • Reliability: Dependable performance that business owners can trust for daily operations.
  • Efficiency: Minimizes downtime associated with paper jams and maintenance.
  • Cost-Effective: High-quality prints reduce the need for reprinting, saving time and resources.

Warranty and FAQs:

Refer to our FAQ section for troubleshooting tips and best practices to maximize the longevity and quality of your thermal paper rolls. Direct support is available for more specific queries or issues.

Packaging/Weight/Dimension:

Packaged to ensure protection during shipping and storage, maintaining paper quality and readiness for use.

Shop Today & Receive Your Delivery Across the UAE!

Purchase your Castles Technology Vega5000S Thermal Paper Rolls from NEOTECH and take advantage of our efficient delivery services across the UAE. Maintain continuous operation with our premium printing supplies.

Best Price Guarantee:

We offer competitive pricing on our Castles Technology Vega5000S Thermal Paper Rolls. Find a lower price elsewhere, and we'll match it to ensure you get the best deal.

After Sales Support:

Our support team is ready to help you with any product-related questions or issues, ensuring seamless operation and satisfaction.

Request for Customer Reviews and Testimonials:

We value your feedback and encourage you to share your experience with the Castles Technology Vega5000S Thermal Paper Rolls. Your insights help us improve and assist other customers.

Stock Availability:

Please contact our sales team to confirm the availability of the Castles Technology Vega5000S Thermal Paper Rolls before placing your order.

Get in Touch:

For bulk orders or more information about our products, please contact our sales team. We are committed to providing tailored solutions to meet your business needs.

Disclaimer:

All product specifications and availability are subject to change without notice. Images are for illustrative purposes only and may not accurately represent the actual product. Confirm all details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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