NEOTECH
Zebra CRD-MC33-2SUCHG
Zebra CRD-MC33-2SUCHG
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview: The Zebra CRD-MC33-2SUCHG is a dual slot charging cradle designed to provide efficient and reliable charging for Zebra's MC33 series mobile computers. This versatile and robust cradle ensures your devices are always ready for use, making it an essential accessory for any business relying on the MC33 series for their daily operations.
Key Features:
- Dual Slot Charging: Capable of charging two devices simultaneously, enhancing efficiency and productivity.
- Robust Design: Built to withstand the rigors of daily use in various industrial environments.
- Versatile Connectivity: Supports USB connectivity, ensuring seamless integration with existing systems.
- LED Indicators: Equipped with LED indicators to show charging status, making it easy to monitor.
- Easy Docking: Simple and secure docking mechanism for easy insertion and removal of devices.
- Compact and Space-Saving: Designed to fit neatly into any workspace, saving valuable space.
Product Quality and Performance: The Zebra CRD-MC33-2SUCHG excels in quality and performance, providing reliable charging solutions for the MC33 series mobile computers. Its robust design and dual slot capability make it a valuable addition to any operation that relies on these devices for daily tasks. Customer testimonials highlight its dependability and ease of use, reinforcing its reputation as a top-choice charging cradle.
Specifications:
- Compatibility: Zebra MC33 series mobile computers
- Charging Slots: 2
- Connectivity: USB
- LED Indicators: Yes
- Dimensions: 175 x 102 x 70mm (W x D x H)
- Weight: 0.5 kg
- Operating Temperature: 0°C to 40°C
- Storage Temperature: -20°C to 70°C
Purpose of Use: The Zebra CRD-MC33-2SUCHG is designed to provide efficient and reliable charging for Zebra MC33 series mobile computers, ensuring that devices are always ready for use. Its robust and versatile design makes it ideal for various industrial and commercial environments, enhancing operational efficiency and productivity.
How to Use: To use the Zebra CRD-MC33-2SUCHG, follow these steps:
- Connect the charging cradle to a power source using the included power adapter.
- Connect the cradle to your system via USB if data synchronization is required.
- Insert the Zebra MC33 series mobile computers into the slots, ensuring they are properly seated.
- Monitor the LED indicators to check the charging status of each device.
- Remove the devices once they are fully charged and ready for use.
Supported Devices/Application/Industries: The Zebra CRD-MC33-2SUCHG is specifically designed for use with Zebra MC33 series mobile computers. It is ideal for industries such as warehousing, logistics, retail, and manufacturing, where reliable and efficient charging solutions are essential for maintaining productivity.
Benefits & Compatibility:
- Efficiency: Dual slot charging enhances productivity by charging two devices simultaneously.
- Durability: Built to withstand daily use in industrial environments, ensuring long-term reliability.
- Compatibility: Specifically designed for Zebra MC33 series mobile computers, ensuring a perfect fit.
- User-Friendly: Simple and secure docking mechanism makes it easy to use, with LED indicators for easy monitoring.
Warranty and FAQs: The Zebra CRD-MC33-2SUCHG comes with a comprehensive one-year warranty, covering any manufacturing defects or performance issues. For common queries, please refer to the Neo Digital product services page. If you encounter any problems, contact our sales representative for assistance. Should the issue persist, the Return Merchandise Authorization (RMA) process will be initiated.
Delivery Services (UAE): We offer reliable and efficient delivery services across the UAE, ensuring your Zebra CRD-MC33-2SUCHG reaches you in a timely manner. Our commitment to excellent service extends to major cities and emirates, guaranteeing a seamless and secure delivery experience.
After Sales Support: Our customers are our top priority. We provide exceptional after-sales support to ensure your satisfaction. From setup assistance to troubleshooting, our dedicated team is here to help you get the most out of your Zebra CRD-MC33-2SUCHG.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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