NEOTECH
Ingenico iWL255 Paper Rolls
Ingenico iWL255 Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your payment processing with our Ingenico iWL255 Thermal Paper Rolls, designed for crisp and durable prints. Perfect for fast transactions in any setting. Available now for immediate delivery!
Overview:
Ensure your Ingenico iWL255 terminal performs flawlessly with our premium thermal paper rolls, tailored for optimal compatibility and exceptional print quality. Ideal for businesses that prioritize efficiency and reliability in their transaction processing.
Product Description:
Our Ingenico iWL255 Thermal Paper Rolls are specifically designed to work seamlessly with your Ingenico iWL255 terminals. These rolls provide consistent, high-quality prints with every transaction, ensuring that your receipts are clear and professional. Made from top-quality thermal paper, they offer durability and excellent legibility, which is essential for both customer satisfaction and accurate record-keeping.
Key Features:
- Optimal Compatibility with Ingenico iWL255: Engineered to fit and function perfectly with your terminal model.
- Superior Print Quality: Produces sharp, black text and detailed graphics that are easy to read.
- Durable and Long-Lasting: Resistant to fading, ensuring that receipts and records withstand the test of time.
- Efficient Performance: Reduces the likelihood of paper jams, enhancing operational continuity.
Quality and Performance:
These thermal paper rolls are manufactured to the highest standards to ensure they meet the specific needs of the Ingenico iWL255 terminal. The paper is coated with a sensitive thermal layer that reacts to a heated print head, creating precise and durable images without ink or toner.
Specifications:
- Paper Type: Thermal
- Roll Width: 2.25 inches (57mm)
- Roll Length: 50 feet (15m)
- Core Size: 0.5 inches (12.7mm)
Intended Use:
Designed for businesses using the Ingenico iWL255 terminal, such as retail shops, cafes, and restaurants, where fast and reliable receipt printing is crucial.
Installation and Usage:
Replacing the paper roll is simple and quick. Open the paper compartment of your Ingenico iWL255 terminal, remove the depleted roll, insert the new roll with the paper feeding from the bottom, and close the compartment. This ensures minimal downtime and maintains high efficiency in customer service.
Supported Industries:
- Retail: Ideal for quick and efficient checkout processes.
- Hospitality: Enhances customer service with fast, clear billing.
- Healthcare: Suitable for clinics and pharmacies requiring prompt, readable transaction records.
Benefits:
- Improved Customer Experience: Fast, clear receipts reduce wait times and enhance service quality.
- Operational Efficiency: Reliable paper feed minimizes maintenance and downtime.
- Cost-Effective: Our rolls are competitively priced to keep your supply costs low.
Warranty and Support:
Comes with a standard warranty covering defects in materials and workmanship. Our customer support team is available to assist with any inquiries or issues, ensuring a satisfactory experience with our products.
Packaging Details:
- Package Contents: Available in boxes of 50 rolls.
- Package Weight: Approximately 5 kg (11 lbs).
Order Today:
Stock up on Ingenico iWL255 Thermal Paper Rolls to keep your business running smoothly. Available for immediate delivery, these rolls are essential for ensuring continuous service and customer satisfaction.
Best Price Guarantee:
We strive to offer the best prices for our thermal paper rolls. If you find a lower price for the same product elsewhere, we will match it.
After-Sales Support:
Our dedicated customer service team is here to help with any after-sales support or questions you might have.
Customer Reviews:
We value your feedback and encourage you to share your experience with our products. Your reviews help us continuously improve our offerings.
Stock Availability:
Please contact us to confirm the availability of our thermal paper rolls and discuss your delivery requirements. We aim to fulfill orders promptly and efficiently.
Get in Touch:
For more information or assistance with your order, please contact our customer support team. We are here to ensure a seamless and satisfactory purchasing experience.
Disclaimer:
All information provided is for general purposes only and may change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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