NEOTECH
Ingenico Desk 3500 Thermal Paper Rolls
Ingenico Desk 3500 Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Get premium Ingenico Desk 3500 Thermal Paper Rolls for smooth, high-quality receipts. Perfect for fast and reliable POS printing. Order now for top performance!
Overview:
Ingenico Desk 3500 Thermal Paper Rolls are designed to provide high-quality prints for receipt generation, ensuring smooth and efficient transactions. These rolls are ideal for businesses using the Ingenico Desk 3500 payment terminal, delivering crisp and long-lasting printouts.
Product Description:
Manufactured with premium-quality thermal coating, these paper rolls ensure sharp and legible prints without requiring ink or toner. They are specially designed for use with Ingenico Desk 3500 POS systems, offering seamless compatibility and reliability for businesses in retail, hospitality, and financial services.
Key Features:
- High-Quality Thermal Printing: Produces clear, smudge-free receipts for professional transactions.
- Perfect Fit for Ingenico Desk 3500: Designed to ensure smooth operation without jamming or paper feed issues.
- Long-Lasting Prints: Resistant to fading, providing durable transaction records.
- Eco-Friendly & BPA-Free: Safe for both customers and businesses while reducing environmental impact.
Product Quality and Performance:
Ingenico Desk 3500 Thermal Paper Rolls are crafted with high sensitivity to thermal printing, ensuring that every receipt is printed with clarity. These rolls offer reliable performance, minimizing printer wear and reducing the need for maintenance.
Specifications:
- Width: Standard size compatible with Ingenico Desk 3500
- Roll Length: Extended length for more transactions per roll
- Core Type: Coreless design for efficient use of paper
- Material: High-quality thermal paper, BPA-free
Purpose of Use:
Perfect for businesses that rely on quick and efficient receipt printing, such as retail stores, restaurants, and banking institutions.
How to Use:
Simply insert the roll into the Ingenico Desk 3500 payment terminal, ensuring the thermal side faces the print head. Close the compartment, and you're ready to print.
Supported Industries:
- Retail & Supermarkets: Ensures quick and professional receipt printing at checkout.
- Hospitality & Restaurants: Perfect for customer billing and order processing.
- Financial Services: Ideal for banks and financial institutions using Ingenico Desk 3500 terminals.
Benefits & Compatibility:
- Reliable & Consistent Performance: Ensures smooth operation without jamming.
- Cost-Effective Solution: Provides a long roll life, reducing replacement frequency.
- Universal Compatibility: Specifically designed for Ingenico Desk 3500 but also works with other compatible POS machines.
Warranty and FAQs:
Comes with a manufacturer’s warranty for product quality assurance. FAQs include storage recommendations to maintain print quality over time.
Packaging/Weight/Dimension:
Each pack contains multiple rolls, securely packed to prevent damage during transit.
Shop Today & Receive Your Delivery Across the UAE!
Order Ingenico Desk 3500 Thermal Paper Rolls today and enjoy efficient and fast delivery across the UAE.
Best Price Guarantee:
We ensure competitive pricing and offer a price match guarantee on our thermal paper rolls.
After Sales Support:
Our dedicated customer service team is available to assist with any questions regarding product usage or compatibility.
Request for Customer Reviews and Testimonials:
We appreciate your feedback! Share your experience with our Ingenico Desk 3500 Thermal Paper Rolls to help us serve you better.
Stock Availability:
Please contact us to verify stock availability before placing your order. Usually available within 10-15 working days.
Get in Touch:
For inquiries or additional details, our support team is ready to assist. Contact us today!
Disclaimer:
All information provided is for reference purposes only and may change without notice. Verify product specifications with our sales team before making a purchase. Product images are illustrative and may not reflect the actual item.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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