NEO Digital
ACEASIA PPC-421W
ACEASIA PPC-421W
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your industrial settings with the ACEASIA PPC-421W Panel PC, designed for durability and superior performance. Equipped with advanced features, this Panel PC excels in challenging environments, ensuring reliability and efficiency for all your operational needs." (267 Characters)
Overview
The ACEASIA PPC-421W Industrial Panel PC is engineered to deliver top performance and reliability in the most demanding industrial environments. Featuring robust construction and advanced processing capabilities, this device is ideal for applications requiring high durability and operational continuity.
Product Description
The PPC-421W boasts a powerful setup designed to handle complex industrial tasks with ease. It features a 21-inch widescreen display that offers ample space for interface interaction and clear visibility, ideal for control systems and HMI applications. The fanless design enhances its reliability by reducing mechanical failures, while the IP65-rated front panel ensures protection against dust and water ingress.
Key Features
- Powerful Processing Capabilities: Ensures smooth performance in multitasking environments.
- 21-Inch Widescreen Display: Provides enhanced clarity with touchscreen functionality for ease of use.
- Fanless Design: Minimizes maintenance needs and enhances durability.
- IP65-rated Front Panel: Offers robust protection against environmental elements.
- Flexible Installation Options: Can be easily integrated into various industrial settings thanks to its versatile mounting solutions.
Product Quality and Performance
Constructed with industrial-grade materials, the PPC-421W is built to last. It undergoes rigorous testing to ensure it can withstand extreme temperatures, vibrations, and shocks, making it a reliable choice for industries such as manufacturing, automation, and logistics.
Specifications
- Processor: Equipped with high-efficiency CPUs suitable for industrial applications.
- Display: 21-inch LED-backlit LCD with multi-touch capabilities.
- Memory & Storage: Configurable options available to suit diverse operational needs.
- Operating Systems: Compatible with Windows 10 IoT and Linux, offering flexibility for different industrial applications.
- Certifications: Meets IP65 standards for dust and water resistance.
Purpose of Use
The PPC-421W is designed for heavy-duty use in sectors requiring reliable human-machine interface (HMI) systems, data monitoring stations, and process control units. Its robustness and advanced features make it particularly valuable in harsh industrial conditions.
How to Use
Install the PPC-421W in your facility using its flexible mounting options. Connect it to your network and peripherals through its various I/O ports, configure the system with your required software, and it is ready to streamline your industrial processes.
Supported Industries
This Panel PC is ideal for industries requiring durable and reliable computing solutions, including but not limited to automotive manufacturing, pharmaceuticals, food processing, and heavy machinery operations.
Benefits & Compatibility
- Enhanced Productivity: Accelerates processing times and improves operational efficiency.
- Increased Durability: Designed to operate reliably in harsh conditions, reducing downtime.
- User-Friendly Interface: Features an intuitive touchscreen that simplifies interactions, enhancing user experience.
Warranty and FAQs
Comes with a comprehensive warranty that covers defects and technical issues. Extensive FAQs provide support for setup, maintenance, and troubleshooting, ensuring optimal use.
Packaging/Weight/Dimension
- Package Contents: ACEASIA PPC-421W Panel PC, power adapter, user manual, and mounting hardware.
- Weight: Optimally designed for stability and ease of installation.
- Dimensions: Compact enough to fit in various industrial spaces without sacrificing screen size or functionality.
Shop Today & Receive Your Delivery Fast!
Order your ACEASIA PPC-421W today to benefit from our efficient delivery services, ensuring that you can enhance your industrial capabilities without delay.
Best Price Guarantee
We offer the ACEASIA PPC-421W at competitive prices, ensuring you receive the best value for your investment in advanced industrial computing.
After Sales Support
Our dedicated support team is ready to assist with any technical issues or questions, ensuring you get the most out of your ACEASIA PPC-421W.
Request for Customer Reviews and Testimonials
We value your feedback and encourage you to share your experiences with the ACEASIA PPC-421W to help us continue improving and to assist other businesses in making informed decisions.
Stock Availability
Please contact us to confirm the availability of the ACEASIA PPC-421W before placing your order, as inventory levels can fluctuate.
Get in Touch
For more information about the ACEASIA PPC-421W or other inquiries, please contact our customer service team. We are here to provide detailed product insights and exceptional support.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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