NEO Digital
ACEASIA PPC-321SW ADL_N
ACEASIA PPC-321SW ADL_N
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your industrial operations with the ACEASIA PPC-321SW ADL_N Panel PC. Designed to deliver exceptional performance in extreme environments, this robust Panel PC features the latest Intel Alder Lake processors, ensuring reliability and speed for your critical applications." (290 Characters)
Overview
The ACEASIA PPC-321SW ADL_N Industrial Panel PC combines cutting-edge technology and rugged durability to offer superior performance in challenging industrial settings. Ideal for applications requiring high computing power and environmental resilience, this device is built to operate reliably under harsh conditions.
Product Description
The PPC-321SW ADL_N features Intel’s latest Alder Lake processors, providing enhanced processing capabilities and energy efficiency. Its 21.5-inch widescreen display offers excellent visibility with full HD resolution, making it perfect for interactive applications. The fanless design not only reduces noise but also minimizes moving parts, enhancing reliability and longevity in dusty or dirty environments.
Key Features
- Intel Alder Lake Processors: Delivers top-tier performance and multitasking capabilities.
- 21.5-Inch Widescreen Display: Full HD resolution for clear, vibrant visuals.
- Fanless Design: Increases durability and reduces maintenance needs by eliminating fans.
- IP65-rated Front Panel: Offers protection against dust and water ingress, suitable for various industrial applications.
- Extensive Connectivity: Features multiple I/O ports including USB, Ethernet, and optional wireless modules to ensure easy integration with existing systems.
Product Quality and Performance
The PPC-321SW ADL_N is constructed using industrial-grade components that are tested to withstand extreme temperatures, vibrations, and shocks. This makes it an excellent choice for sectors such as manufacturing, automation, and process control where equipment must perform flawlessly around the clock.
Specifications
- Processor: Intel Alder Lake
- Display: 21.5-inch LED-backlit LCD with touchscreen options
- Memory & Storage: Configurable RAM and SSD options for high performance and storage capacity
- Operating System Compatibility: Windows 10 IoT, Linux
- Certifications: IP65-rated for environmental resistance
Purpose of Use
This Panel PC is designed for use in demanding industrial environments where precision and uptime are critical. It’s particularly useful for HMI (Human-Machine Interface), data monitoring, and interactive kiosk applications within sectors like logistics, healthcare, and heavy industry.
How to Use
Install the PPC-321SW ADL_N by mounting it on a wall, panel, or stand, connect it to your industrial network, and configure it according to your operational requirements. The device's robust build and flexible software compatibility allow for seamless integration into any industrial setup.
Supported Industries
Optimal for industries that require robust, reliable computing solutions, including manufacturing, utilities, transportation, and resource management. The PPC-321SW ADL_N excels in environments that challenge lesser equipment with its superior build and performance capabilities.
Benefits & Compatibility
- Enhanced Productivity: Facilitates faster operations and better control over industrial processes.
- Robust Durability: Built to last in tough industrial settings, reducing downtime and maintenance costs.
- Ease of Use: Offers an intuitive interface and responsive touch functionality, enhancing user interaction.
Warranty and FAQs
Includes a comprehensive manufacturer's warranty and access to a detailed FAQ section that addresses common setup, operation, and maintenance questions to ensure maximum productivity.
Packaging/Weight/Dimension
- Package Contents: ACEASIA PPC-321SW ADL_N Panel PC, power adapter, user manual, and mounting hardware.
- Weight and Dimensions: Designed to facilitate easy installation and compatibility with various industrial spaces.
Shop Today & Receive Your Delivery Fast!
Order your ACEASIA PPC-321SW ADL_N today and benefit from our rapid delivery services, ensuring that your operations are equipped with the best in industrial computing without delay.
Best Price Guarantee
We offer the ACEASIA PPC-321SW ADL_N at competitive prices, ensuring you receive exceptional value for your investment.
After Sales Support
Our dedicated support team is ready to assist with any technical issues or inquiries, ensuring you get the most out of your ACEASIA PPC-321SW ADL_N.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the ACEASIA PPC-321SW ADL_N to help us continue improving and to assist other businesses in making informed decisions.
Stock Availability
Please contact us to confirm the availability of the ACEASIA PPC-321SW ADL_N before placing your order, as inventory levels can fluctuate.
Get in Touch
For more information about the ACEASIA PPC-321SW ADL_N or other inquiries, please contact our customer service team. We are here to provide detailed product insights and exceptional support.
Disclaimer
All information provided is for general purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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