NEO Digital
ACEASIA SmartClient-SLU 21.5" / 17" FLAT PANEL PC WITH 6TH GEN INTEL®
ACEASIA SmartClient-SLU 21.5" / 17" FLAT PANEL PC WITH 6TH GEN INTEL®
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Equip your workspace with the ACEASIA SmartClient-SLU Flat Panel PC, featuring 6th Gen Intel® processors. Available in 21.5" and 17" sizes, this flat panel PC delivers superior computing power and versatility, ideal for industrial applications, healthcare settings, and retail environments." (306 Characters)
Overview
The ACEASIA SmartClient-SLU Flat Panel PCs come equipped with powerful 6th Gen Intel® processors, offering businesses a choice between 21.5" and 17" screen sizes. Designed for high-demand environments, these flat panel PCs combine advanced computing capabilities with durable construction to meet the needs of industries requiring reliable, continuous operation.
Product Description
The SmartClient-SLU series stands out for its sleek, fanless design that promotes longevity and reduces maintenance by eliminating dust accumulation and noise. With full HD displays that provide clear, vivid visuals, these PCs are perfect for interactive applications such as digital signage, point-of-sale systems, and operational control centers. The inclusion of touch screen options enhances usability in customer-facing and interactive environments.
Key Features
- 6th Gen Intel® Processors: Ensures efficient performance for complex computing tasks.
- Choice of Sizes: Available in 21.5" and 17" to suit different space and visibility needs.
- Fanless Design: Enhances reliability and decreases maintenance needs in dusty or particulate-rich environments.
- Full HD Display: Offers excellent visual clarity, making it suitable for multimedia applications.
- Touch Screen Options: Increases interactivity, ideal for POS systems and kiosks.
- Energy Efficient: Optimized for low power consumption without sacrificing performance.
Product Quality and Performance
Built to industrial standards, the SmartClient-SLU series is constructed from robust materials that can withstand the rigors of intense usage. The systems are designed to perform under various environmental conditions, ensuring operational stability in settings ranging from manufacturing floors to medical facilities.
Specifications
- Processor: Intel® 6th Gen Core™ i3, i5, or i7 options
- Screen Sizes: 21.5" and 17" with touch and non-touch versions
- Resolution: 1920 x 1080 (Full HD)
- RAM and Storage: Customizable options available
- Connectivity: Includes USB, Ethernet, HDMI, and optional Wi-Fi
- Operating System Compatibility: Supports Windows and Linux
Purpose of Use
These flat panel PCs are ideally suited for environments where space is at a premium but high performance is required, such as in healthcare for patient monitoring systems, in retail for interactive customer displays, and in industrial settings for control systems.
How to Use
Set up the SmartClient-SLU by mounting it using the provided stand or VESA mount, connect to the power supply, and hook up the necessary peripherals. Install the required software and configure settings through the touch interface or connected input devices.
Supported Environments
Designed for both indoor and semi-outdoor use, the PCs' high brightness and contrast ratios make them effective in varied lighting conditions, from office settings to brighter areas like covered outdoor kiosks.
Benefits & Compatibility
- Versatility: Can be used across various sectors including retail, industrial, and healthcare.
- High Durability: The fanless design and solid build reduce wear and extend the lifespan.
- Easy Integration: Compatible with existing systems and networks, facilitating seamless deployment.
Warranty and FAQs
Comes with a comprehensive warranty covering manufacturing defects and technical malfunctions. FAQs and support documentation are available online to help with setup, troubleshooting, and best usage practices.
Packaging/Weight/Dimension
- Package Contents: ACEASIA SmartClient-SLU Flat Panel PC, power adapter, user manual, mounting hardware.
- Weight: Designed for stability and ease of installation.
- Dimensions: Slim profile to minimize space usage without compromising screen size.
Shop Today & Receive Your Delivery Fast!
Order the ACEASIA SmartClient-SLU today to take advantage of quick delivery and enhance your operational capabilities without delay.
Best Price Guarantee
We offer the ACEASIA SmartClient-SLU at competitive prices, ensuring you receive the best value for your investment in top-tier computing technology.
After Sales Support
Our dedicated support team is ready to assist with any technical issues or queries, ensuring you get the most out of your ACEASIA flat panel PC.
Request for Customer Reviews and Testimonials
We encourage customers to share their experiences with the ACEASIA SmartClient-SLU to help us continue improving and assisting other businesses in making informed decisions.
Stock Availability
Please contact us to confirm the availability of the ACEASIA SmartClient-SLU before placing your order, as inventory levels can fluctuate.
Get in Touch
For more information about the ACEASIA SmartClient-SLU or other inquiries, please contact our customer service team. We are here to provide detailed product insights and exceptional support.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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