NEOTECH
Zebra TC20 Mobile computer
Zebra TC20 Mobile computer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview: The Zebra TC20 mobile computer offers a perfect blend of ruggedness, performance, and affordability, making it an ideal choice for small to medium-sized businesses. Designed to withstand the rigors of daily operations, the TC20 is perfect for retail, hospitality, and light warehouse environments. Its advanced features ensure seamless operations, enhancing productivity and customer service.
Key Features:
- Rugged Design: Built to withstand drops from up to 1.2 meters and is IP54-rated for resistance against dust and water, ensuring durability in demanding conditions.
- High-Performance Computing: Powered by a fast processor and ample memory for smooth operation of business applications.
- Versatile Connectivity: Supports Wi-Fi, Bluetooth, and optional cellular connectivity, ensuring seamless communication and data transfer.
- Advanced Data Capture: Integrated 1D/2D barcode scanner for quick and accurate data capture, enhancing workflow efficiency.
- Long Battery Life: Features a high-capacity battery that provides extended usage, minimizing downtime and boosting operational efficiency.
- Ergonomic and User-Friendly: Lightweight and ergonomic design for comfortable use, reducing user fatigue.
Product Quality and Performance: The Zebra TC20 excels in quality and performance, designed to meet the needs of small to medium-sized businesses. Its high-speed processing capabilities and robust connectivity options make it a reliable tool for enhancing operational efficiency. Customer reviews consistently praise its reliability and user-friendly design, reinforcing its standing as a preferred choice for mobile computing in various business environments.
Specifications:
- Processor: Qualcomm Snapdragon 430
- Operating System: Android 7.0 (Nougat)
- Memory: 2GB RAM, 16GB Flash
- Display: 4.3-inch WVGA (800 x 480) with Corning Gorilla Glass
- Battery: 3000 mAh, providing up to 10 hours of continuous use
- Connectivity: Wi-Fi 802.11 a/b/g/n/ac, Bluetooth 4.2, optional 4G LTE
- Scanner: Integrated 1D/2D imager
- Durability: IP54 rating, drop-tested to 1.2 meters
- Dimensions: 134 x 73 x 16mm
- Weight: 195g
Purpose of Use: The Zebra TC20 is designed for use in various business environments, providing a reliable and efficient solution for mobile computing. Its rugged design and advanced features ensure dependable performance, making it ideal for applications such as retail, hospitality, and light warehousing. The TC20 is engineered to enhance productivity and streamline operations in challenging conditions.
How to Use: To use the Zebra TC20, follow these steps:
- Power On: Turn on the device by pressing and holding the power button.
- Setup: Configure network settings and install necessary applications for your workflow.
- Connect: Connect to Wi-Fi, Bluetooth, or cellular networks for seamless data access and communication.
- Scan: Use the integrated barcode scanner by aiming at the barcode and pressing the scan button for quick data capture.
- Navigate: Utilize the touchscreen display for data entry and navigation through applications.
Supported OS/Application/Industries: The Zebra TC20 supports the Android operating system, making it versatile for various applications. It is ideal for industries such as retail, hospitality, light warehousing, and field service, where robust and reliable mobile computing is essential.
Benefits & Compatibility:
- Durability: Designed to withstand drops, vibration, and exposure to dust and moisture, ensuring long-term reliability.
- Enhanced Connectivity: Supports multiple connectivity options, ensuring seamless integration with existing systems and networks.
- Energy Efficiency: Long-lasting battery reduces downtime, enhancing productivity and operational efficiency.
- User-Friendly: Ergonomic design and intuitive interface minimize training time, improving user satisfaction.
Warranty and FAQs: The Zebra TC20 comes with a comprehensive one-year warranty, covering any manufacturing defects or performance issues. For common queries, please refer to the Neo Digital product services page. If you encounter any problems, contact our sales representative for assistance. Should the issue persist, the Return Merchandise Authorization (RMA) process will be initiated.
Delivery Services (UAE): We offer reliable and efficient delivery services across the UAE, ensuring your Zebra TC20 reaches you promptly. Our commitment to excellent service covers all major cities and emirates, guaranteeing a seamless and secure delivery experience.
After Sales Support: Our customers are our top priority. We provide exceptional after-sales support to ensure your satisfaction. From setup assistance to troubleshooting, our dedicated team is here to help you get the most out of your Zebra TC20.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.